Lead Site Reliability Engineer

Summary

Join Midnite as the first Lead Site Reliability Engineer in Australia to establish and lead a new Site Operations team. You will be responsible for the 24/7 operational reliability of Midnite's systems, working closely with Platform and Backend Engineering teams. This critical leadership role focuses on scaling incident response, on-call capabilities, and site reliability engineering globally. You will define, build, and scale the function to ensure prompt incident detection, response, and resolution. This high-impact, high-autonomy role requires leading the charge during incidents and improving systems. You will be challenged and rewarded for your contributions to Midnite's success.

Requirements

• Proven experience managing SRE or Ops-focused engineering teams in a high-availability production environment
• Deep understanding of incident management, including building and leading effective on-call rotations
• Calm under pressure: when incidents happen, you're the person who leads the charge, not just reacts
• Strong systems thinking mindset; understands how infrastructure, code, and people interact under load
• You've not only kept complex systems running - you've improved them. You likely build better tools than the ones you inherited, especially in Python
• You believe Infrastructure as Code isn't optional - it's the default. Declarative, repeatable infrastructure management is in your DNA
• A strong, informed stance on tooling and architecture - you're opinionated because you've earned it through experience, not guesswork
• You've moved beyond legacy stacks - Ansible and EC2 are fine, but you know there's better, and you've implemented it
• You come from the software side of the house - you've written, shipped, and supported production systems, and your approach to SRE is grounded in real engineering experience, not traditional IT ops
• Experienced with cloud infrastructure (e.g., AWS, ECS, RDS), observability stacks (e.g., Datadog, CloudWatch, Sentry), and CI/CD pipelines
• A collaborative, async-native communicator who thrives in distributed teams across time zones

Responsibilities

• Define, build, scale and lead a Site Operations team of SREs and backend engineers
• Design and implement a global on-call strategy (possibly a hybrid in-house and contractor mix)
• Drive improvements in observability, alerting, incident management, and postmortem culture
• Collaborate closely with the Platform and Backend teams to ensure production readiness, reliability goals, and smooth handoffs
• Help hire talent in complementary time zones (e.g., Americas or APAC) to enable true 24/7 support
• Define SLAs/SLOs in partnership with product and platform engineering
• Own key infrastructure reliability KPIs and lead remediation efforts proactively
• Lead operational reviews and manage the process for ongoing improvement in incident response

Preferred Qualifications

• Experience working in betting, gaming, or other regulated real-time systems
• Experience scaling globally distributed engineering functions

Benefits

• Shape our future: Play a key role in our team's success, where your voice matters, and you'll have a direct impact on shaping Midnite's future
• Connect and unwind: Take part in our quarterly gatherings where our community comes together to bond and have fun
• Comprehensive health coverage: Look after your well-being with our outstanding zero-excess health insurance plan, which includes optical and dental coverage
• Simplify life: Take advantage of our nursery salary sacrifice scheme, allowing you to conveniently pay your child's nursery fees straight from your paycheck
• Work-life balance: Enjoy 25 paid holidays a year, plus generous paid maternity, paternity, and adoption leave, supporting you during life's most important moments
• Productive home office: We provide everything you need for a comfortable and ergonomic home setup, ensuring you're as productive as possible
• Flexible working: We embrace flexible working, allowing you to adjust your schedule when life's unexpected moments arise
• Latest tech made easy: With our salary sacrifice schemes, you can upgrade to the latest gadgets, household items, and mobile tech without the upfront cost
• Exclusive perks: Enjoy a wide range of discounts on retailers, groceries, and subscriptions, making life a little more affordable
• Grow with us: Expand your skills through internal and external learning opportunities while benefiting from access to mentorship programs that support your development
• Transparent compensation: We provide competitive pay with clear team bandings and salary grids, ensuring that salary discussions are simple and fair
• Constructive feedback: We foster a transparent culture, encouraging individual feedback and review sessions to help everyone improve