Lead SRE Engineer

Summary

Join Tide's SRE team as a Lead Site Reliability Engineer and contribute to the reliability and scalability of our platform. You will coach teams on reliability best practices, automate tasks, promote ownership, and drive observability. The ideal candidate possesses extensive experience in software development, distributed computing, and cloud platforms. We offer a competitive compensation package including paid time off, personal L&D budget, health and dental insurance, and flexible working arrangements. Tide champions a flexible workplace model supporting both in-person and remote work. We are committed to diversity and inclusion.

Requirements

• Degree in Computer Science or a related field
• Experience in distributed computing
• A depth of knowledge with one or more of the following programming languages: Python, Java, Go, JavaScript
• Experience with a variety of cloud computing platforms and technologies, including AWS, Kubernetes, Terraform, and EKS
• Familiarity with observability tooling like Prometheus, ELK, Datadog, Honeycomb or others
• Familiarity with designing fault-tolerant systems, including SLIs, SLOs and error budgets

Responsibilities

• Coach and Enable Teams: Educate teams on ownership principles and reliability best practices to embed a culture of operational excellence
• Eliminate Toil: Automate repetitive tasks, such as incident mitigation or database failover, to allow teams to focus on creative problem-solving
• Promote Ownership and Collaboration: Embrace a "you build it, you run it" philosophy, working across teams to ensure system reliability and accountability
• Drive observability approach. Make the best use of our tooling, automate and help teams to be on top of their service statuses
• Set the stage for incident management. Help to streamline the incident management process, build tooling for it. In case of complex problems, help the teams to navigate it

Benefits

• 25 days paid annual leave
• 3 paid days off for volunteering or L&D activities
• Extended maternity and paternity leave covered by the company
• Personal L&D budget in the amount of 1000 BGN per year
• Additional health & dental insurance
• Mental wellbeing platform
• Fully covered Multisports card
• Food vouchers
• Snacks, light food, drinks in the office
• WFH equipment allowance
• Flexible working from home
• Sabbatical Leave
• Share options