Minted is hiring a
Lead UX Strategist

Summary

Minted is seeking a Lead UX Strategist to join its multidisciplinary team responsible for digital experience across web and app. The role involves leading a UX Strategy pod, maintaining an active connection with customers and artists, creating principles and prototypes, collaborating with various teams, and overseeing research cycles.

Requirements

• A Senior/Lead/Manager level UX Strategist who has significant experience leading teams and addressing high-stakes business challenges
• Passionate about building an iterative and imaginative environment where new ideas can flourish
• A mentor or people manager who enjoys helping others meet their potential, and equally enjoys rolling up their sleeves to dive into the work
• A highly skilled communicator who knows how to challenge ideas gracefully
• An open collaborator who listens and enjoys having their ideas challenged
• A storyteller — you bridge the gap between current & future user journeys
• An expert in user-centric design, visual design, user behavior, interactions, brand, and content best practices
• Deeply versed in design trends across app, mobile web, desktop, tablet, etc
• Able to oversee and advise full research cycles, and familiar with best practices in addition to qualitative and quantitative methods

Responsibilities

• Maintain an active and evolving connection to the needs of our customers and artists
• Lead a UX Strategy pod that defines Minted’s future user needs and related product opportunity spaces
• Create an evolving set of principles and guides for content, language, and positioning across all of Minted
• Concept prototypes for new features and frameworks that both drive and inform business strategy
• Help determine prioritization of design work based on a deep understanding of present and future user needs
• Build tools and systems to communicate the direction of Minted customers back to the business
• Collaborate with UX Design, Product, Product Marketing, Merchandising, Engineering, Data Science, and leadership to scope and solve Minted’s toughest and most unexplored business challenges

Preferred Qualifications

• Deep user empathy and a natural curiosity for what drives behavior
• An interest in educating partners on how to make the most of UX Strategy—leading Minted’s first UX Strategy pod, you’ll set the standard

Benefits

• Medical, Dental, and Vision Benefits
• Employer Funded Health Savings Account
• 10 Paid Holidays
• Paid Time Off and Sick Leave
• Paid Parental Leave
• Employer Paid Wellbeing Apps (e.g. Headspace and Calm)
• Monthly Gym/Wellness Reimbursement
• 401(k) retirement savings plan
• Employer Funded Commuter Benefits
• Employee Discount
• Friends and Family Discount