Moniepoint is hiring a
Lead UX Writer / Content Designer

Summary

Join Moniepoint, a leading financial services platform in Africa, as a UX Writer to create engaging content for digital products. As the creative mind behind written content, you'll collaborate with teams to enhance user experience and drive innovation.

Requirements

• Education: degree in languages, Human-Computer Interaction, Psychology, Sociology, or something equally cool
• You're a wordsmith with a portfolio that showcases your knack for user-focused content
• Excellent verbal communication and presentation skills
• Experience directly establishing and optimising best practices for UX writing
• Experience managing people
• Familiarity with UX design principles

Responsibilities

• Lead content strategy: take ownership of the overall content strategy across Moniepoint’s products
• Develop guidelines & standards: establish and maintain content guidelines, tone of voice, and best practices to ensure consistency and clarity across all platforms
• Collaborate cross-functionally: work closely with UX/UI designers, product managers, engineers, and marketing teams to integrate content seamlessly into product design and development
• Content leadership: provide direction and leadership for the creation and delivery of UX content, ensuring it aligns with user needs, business objectives, and brand identity
• Drive content innovation: identify opportunities to innovate and improve content strategies, ensuring the product’s copy is both functional and engaging for both the Nigerian and UK financial services markets
• Content audits & optimisation: lead content audits to continuously improve the effectiveness of our communications, informed by user testing, analytics, and research
• Ensure accessibility & inclusivity: champion best practices for accessible and inclusive content to ensure the product meets the needs of all users
• Mentor & guide: provide guidance to team members, fostering a culture of continuous learning and improvement in content creation
• SEO & content marketing strategies: ensure content aligns with SEO and broader content marketing strategies to drive growth and engagement
• Design systems familiarity: ensure content integrates smoothly with design systems, contributing to a consistent and user-friendly product experience

Benefits

• Culture -We put our people first and prioritize the well-being of every team member
• Learning - We have a learning and development-focused environment with an emphasis on knowledge sharing, training, and regular internal technical talks
• Compensation - You’ll receive an attractive salary, pension, health insurance, annual bonus, plus other benefits