Leasing and Occupancy Specialist I

Summary

The job is for a Leasing and Occupancy Specialist I at Historic Prospect Heights, a 312-unit residential community in Pawtucket, RI. The role involves performing leasing activities, achieving maximum occupancy, providing excellent customer service, and maintaining budgeted occupancy.

Requirements

• High school diploma or GED equivalent
• 1-3 years of relevant work experience
• Direct, start-to-finish experience completing LIHTC and Project Based Section 8 certifications
• Proficiency in Microsoft Office applications
• Solid organizational and administrative skills
• Excellent customer service skills
• Outstanding verbal and written communication skills
• Superb attention to detail

Responsibilities

• Complete both LIHTC and Project Based Section 8 certifications
• Interact with prospective and current residents to achieve maximum occupancy
• Generate and manage traffic, lotteries, wait list, property tours, leasing apartments, qualifying prospects, and following up on prospect leads
• Prepare lease documentation applicable to program types, complete move-in paperwork and procedures, maintain applicable databases, and ensure tour route, amenity areas, and show units are to company standard
• Deliver customer service that exceeds expectations for new and current residents
• Educate and implement WinnCompanies programs, processes, and policies to new and current residents as applicable
• Review, prioritize, and distribute resident service requests as required
• May assist with the planning and facilitation of property events or programs required by the mixed income program guidelines
• May assist on-site management with ensuring all marketing documents, supplies, reports, advertisements, and web content are current and updated a necessary based on property, regional or corporate initiatives
• Remain current with local events and hiring trends that may have an impact on the property
• Remain up-to-date with federal, state, or other regulatory requirements and programs

Preferred Qualifications

• Associate's degree
• Bilingual in English and Spanish
• Experience with Yardi or RealPage property management software
• SHCM certification
• Certified Occupancy Specialist (COS) certification
• Certified Professional of Occupancy (CPO) certification

Benefits

• Generous time off policies (including 11 paid holidays (12 for MA employees); Generous Accrued Time Off increasing with years of service; Generous paid sick time; Annual day of service; Floating Holiday)
• 401(k) plan options with a company match
• Various Comprehensive Medical, Dental, & Vision plan options
• Flexible Spending Account, Dependent Care Flexible Spending Account, Health Savings Account options with HSA annual employer contribution
• Long Term Disability and voluntary Short Term Disability; Basic Term Life Insurance and AD&D; optional supplemental life insurance
• Health Expense Reimbursement program (including gym memberships, equipment, and subscriptions)
• Tuition Reimbursement program and continuous training and development opportunities
• Wellbeing program (group challenges, seminars, opportunities to earn points to reduce medical premiums), Employee Assistance Program, & Commuter and Parking Reimbursement options
• Employee Corporate Discount Programs (Verizon Wireless, Home Depot Pro, Staples, and more!)
• Flexible and/or Hybrid schedules are available for certain roles
• Employee Relief Program supporting employees with unexpected hardships that place undue financial stress on them and their families
• To learn more, visit winnbenefits.com