Linguistic Quality Management Support Internship

Summary

The job is a 6-month Linguistic Quality Management Support Internship at Translated, an AI-driven translation services company. The intern will support the team of Quality Managers in various tasks related to linguist recruitment, performance monitoring, quality audits, administrative tasks, and troubleshooting with linguists.

Requirements

• Degree in Linguistics, Translation Studies, Language Studies, or a related field is preferred
• Understanding of translation, localization, or linguistic quality assurance
• Familiarity with CAT (Computer-Assisted Translation) tools and other translation software
• Strong organizational skills with the ability to handle multiple tasks and projects simultaneously
• Proactive attitude with a willingness to learn and adapt quickly to new challenges
• Excellent knowledge of English, both spoken and written. Knowledge of a second language is a plus
• Excellent computer and web skills required with a particular focus on G-suite and Google sheets
• Excellent interpersonal and communication skills

Responsibilities

• Support our team of Quality Managers in tasks related to linguist recruitment and selection for Translated’s clients
• Monitor linguists undergoing a Trial Period on one or more accounts in order to provide feedback to QMs, as well as being in direct contact with the linguists to boost engagement and motivation and provide feedback
• Set up and execute Quality Auditing projects in order to measure the delivered quality to one or more clients, using Translated’s software and spreadsheets
• Provide assistance in some admin tasks such as submitting payment requests for freelancers
• Follow pre-established processes to provide support to linguists who have issues accessing tools and platforms provided by our clients

Benefits

Access to gym, swimming pool, kickboxing, water aerobics, fitness, pilates, table tennis, football table, kitchen, and snacks