Live Chat and Email Support Agent

Summary

Join our fully remote team as a Customer Service Agent and handle incoming chat from multiple client websites. Your primary mission is to increase websites' sales conversion by providing a pleasant experience to all visitors and helping them navigate the website.

Responsibilities

• Convert chats into sales by providing world-class customer service and a pleasant experience to every website visitor
• Protect company's, clients', and visitors' information
• Work with the team to accomplish your goals individually and as a team
• Update your knowledge through continuous learning. (Self-paced and group training)
• Ensure you have the right equipment and a proper place to work productively