Remote Mainframe Specialist

Summary

Join our team as a Mainframe Specialist and play a critical role in maintaining and supporting our mainframe systems. As a key member of our team, you will be responsible for troubleshooting issues, collaborating with cross-functional teams, and providing exceptional support to our users.

Requirements

• Proven knowledge and experience working with DB2 and SQL
• Proficiency in writing and debugging COBOL programs
• Experience with JCL, CICS, VSAM, and other mainframe tools
• Experience working with IBM MQ
• Familiarity with the Software Development Life Cycle (SDLC) on mainframe systems
• Strong problem-solving skills and ability to resolve technical issues quickly
• Technical expertise in mainframe systems and deep understanding of related processes
• Excellent customer service skills, with the ability to communicate clearly
• High attention to detail, with the ability to create comprehensive documentation
• Ability to multitask and manage multiple responsibilities simultaneously
• Strong business acumen, with an understanding of global markets, financial products, and reports
• Experience in stakeholder management

Responsibilities

• Maintain and support mainframe applications and infrastructure
• Write, debug, and optimize COBOL programs
• Manage IBM MQ environments
• Support the Software Development Life Cycle (SDLC) for mainframe systems
• Provide expert support for clearing business operations
• Troubleshoot and resolve technical issues
• Develop a deep understanding of the mainframe systems and related business processes
• Deliver exceptional customer service
• Maintain detailed documentation, track errors, and implement changes
• Multitask efficiently, handling technical issues from multiple customers
• Apply business acumen to understand global markets, financial products, and reports
• Collaborate with Operations, Sales, and Trading management
• Develop and implement tools to automate key processes