NTD Software is hiring a
Mainframe Specialist

Summary

The Mainframe Specialist will maintain and support mainframe systems, focusing on ensuring seamless operation and connectivity. They will troubleshoot issues, collaborate with cross-functional teams, and provide exceptional support to users while developing solutions that drive business growth.

Requirements

• Proven knowledge and experience working with DB2 and SQL
• Proficiency in writing and debugging COBOL programs
• Experience with JCL, CICS, VSAM, and other mainframe tools
• Experience with IBM MQ
• Familiarity with the Software Development Life Cycle (SDLC) on mainframe systems
• Experience supporting clearing business operations and CCP connectivity
• Strong problem-solving skills and the ability to resolve technical issues quickly and effectively
• Technical expertise in mainframe systems and a deep understanding of the related processes
• Excellent customer service skills, with the ability to communicate clearly and provide regular updates to users
• High attention to detail, with the ability to create comprehensive documentation and track errors
• Ability to multitask and manage multiple responsibilities simultaneously
• Strong business acumen, with an understanding of global markets, financial products, and reports
• Experience in stakeholder management and the ability to work closely with Operations, Sales, and Trading management

Responsibilities

• Maintain and support mainframe applications and infrastructure, including DB2, SQL, COBOL, JCL, CICS, VSAM, and other mainframe tools
• Write, debug, and optimize COBOL programs to ensure high performance and reliability
• Manage IBM MQ environments and ensure efficient message processing
• Support the Software Development Life Cycle (SDLC) for mainframe systems, ensuring quality and compliance
• Provide expert support for clearing business operations, including Central Clearing Party (CCP) connectivity, clearing, and client reporting
• Troubleshoot and resolve technical issues, collaborating with users and other departments to provide timely solutions
• Develop a deep understanding of the mainframe systems and related business processes to ensure efficient support and problem-solving
• Deliver exceptional customer service by communicating effectively with users, understanding their needs, and providing clear updates on ongoing requests
• Maintain detailed documentation, track errors, and implement changes to enhance system functionality
• Multitask efficiently, handling technical issues from multiple customers and participating in development projects
• Apply business acumen to understand global markets, financial products, and reports, facilitating effective communication with operations, sales, and client representatives
• Collaborate with Operations, Sales, and Trading management to identify process gaps, system issues, and opportunities for improvement
• Develop and implement tools to automate key processes and improve efficiency