Management Analyst

Summary

Join rockITdata, a unique SDVOSB services company, as a Management Analyst. You will provide analytical, administrative, and quality management support for enterprise IT programs, enhancing program performance and driving continuous improvement. Key responsibilities include analyzing performance data, managing documentation and deliverables, assisting in developing key program documents, leading quality management initiatives, applying quality control methodologies, and collaborating with stakeholders. This role requires a Bachelor’s degree in a related field and 4+ years of relevant experience. Strong understanding of quality management principles, proficiency in documentation, and excellent problem-solving and communication skills are essential. Familiarity with USACE IT environments and relevant certifications are preferred. rockITdata is committed to its 10 Guiding Principles, fostering a unique and entrepreneurial work environment.

Requirements

• Bachelor’s degree (or equivalent work experience) in IT, Computer Science, Data Analytics, or a related field
• 4+ years of experience in IT quality management, analytics, or a related role
• Strong understanding of quality management principles and tools (e.g., Microsoft Office Suite)
• Proficiency in documentation development, performance metrics, data security practices, and process improvement strategies
• Demonstrated problem-solving, analytical, communication, and multitasking abilities
• Strong interpersonal skills and ability to lead or support cross-functional teams

Responsibilities

• Support program managers by analyzing performance data, preparing reports, and offering data-driven insights
• Manage documentation, meeting logistics, and deliverables across various program management activities
• Assist in the development and upkeep of key documents such as the Program Management Plan (PMP)
• Lead quality management initiatives, including developing and maintaining the Quality Management Plan (QMP)
• Apply quality control and assurance methodologies to ensure alignment with task order performance objectives
• Collaborate with internal teams and stakeholders to identify trends, ensure compliance, and support process improvement

Preferred Qualifications

• Familiarity with (USACE) IT environments
• Relevant certifications such as CPA or ITIL Foundation