Data Management Analyst II

Summary

Join Experian's Data Management team as a Consumer or Commercial Data Analyst to support data loading processes, ensuring data integrity and accuracy. You will troubleshoot errors, engage with data furnishers, participate in scrum meetings, and research reporting history. The role requires proficiency in SQL, relational databases, ETL processes, and data analysis tools. A Bachelor's degree or equivalent experience and 2-4 years of client support experience in the financial industry are preferred. Experian offers a comprehensive benefits package including medical, life, and dental insurance; paid time off; annual performance bonuses; education reimbursement; and flexible work arrangements.

Requirements

• Bachelor's degree or related field or equivalent experience
• 2-4 years of experience in client support
• Financial industry knowledge
• Proficiency in SQL and relational database technology
• Process management and project tracking skills
• Understanding of ETL (Extract, Transform, Load) processes
• Experience with data analysis tools and report development (e.g., Excel, Tableau, Alteryx)
• Word, Excel (can perform complex functions) , PowerPoint

Responsibilities

• Support data loading processes within the Data Management team, ensuring data integrity and accuracy throughout all processes
• Troubleshoot data loading errors and inconsistencies while following established processes and assist with operational escalations
• Engage with data furnishers, both in writing and verbally, to validate submitted data, and field support calls and emails from data furnishers and internal personnel
• Participate in scrum meetings to review escalations, worst cases, and blockers, and escalate appropriate issues to senior team members while overseeing the issue resolution
• Research reporting history before and during all work related to data furnishers
• Enroll in and complete assigned training relevant to the role's responsibilities and provide input in weekly change reviews to identify areas requiring processing or procedural enhancements
• Identify methods to improve efficiency in data loading, reporting quality, and data integrity
• Identify, analyze trends and patterns in complex data sets
• Provide input in areas that require processing enhancements

Benefits

• Medical, life and dental insurance
• Asociacion Solidarista
• International Share Save Plan
• Flex Work/Work from home
• Paid time off
• Annual Performance Bonus
• Education Reimbursement
• Family Bonding
• Bereavement Leave
• Referral Program