Manager - Business Systems

Summary

Join Instacart as a Manager - Business Systems and lead a team of Salesforce Admins. Guide, mentor, and support your team to deliver high-quality work, ensuring alignment with business objectives and deadlines. Facilitate career development, maintain a healthy work-life balance for your team, and provide regular updates to the Director. Leverage your Salesforce expertise to support process optimization and foster a positive team environment. This role requires 8+ years of IT experience, 3+ years of management experience in Business Systems or Business Technology, and a Salesforce Admin certification. The role is remote and offers competitive compensation and benefits, including equity grants.

Requirements

• 8+ years of experience in IT with a proven track record of success
• 3+ years of experience as a Manager in Business Systems or Business Technology teams
• Salesforce Admin certification with hands-on Salesforce expertise
• Strong organizational skills with the ability to juggle priorities and keep deliverables on track
• Excellent communication skills to foster collaboration and reporting clarity

Responsibilities

• Lead, mentor, and guide a team of Salesforce Admins, enabling them to deliver high-quality work
• Track, manage, and prioritize team deliverables, ensuring alignment with business goals and deadlines
• Facilitate career development conversations with team members, supporting their aspirations and helping them achieve career growth
• Ensure the team maintains a healthy work-life balance by monitoring workloads and preventing burnout
• Provide regular updates on team progress and project statuses to the Director
• Support process optimization and contribute to the team’s overall success using your Salesforce expertise
• Foster a positive team environment driven by collaboration, transparency, and mutual respect

Preferred Qualifications

• Salesforce Sales and Service Cloud Consultant experience
• A deep understanding of Salesforce configurations and best practices
• Exceptional leadership skills, with a passion for mentoring and developing team members

Benefits

• Instacart provides highly market-competitive compensation and benefits in each location where our employees work
• This role is remote
• Additionally, this role is eligible for a new hire equity grant as well as annual refresh grants