Implementation Specialist

Summary

Join Provision IAM, a leader in SaaS-based Identity and Access Management (IAM) solutions, as a fully remote Implementation Specialist. In this role, you will bridge our IAM/IGA platform and financial institution clients, configuring our solution to meet unique customer needs and ensuring smooth deployments. You will act as a trusted advisor throughout the implementation process, providing support and documenting client configurations. This position requires technical aptitude, experience with data mapping and scripting, strong problem-solving skills, and excellent communication. Preferred qualifications include experience in IAM, IGA, or related fields, and a background in financial services. Provision IAM offers a competitive salary, comprehensive benefits, a remote work setup, and opportunities for professional growth.

Requirements

• Technical aptitude with the ability to master new systems and concepts
• Experience with data mapping, light scripting, or system configuration
• Strong problem-solving skills and attention to detail
• Excellent communication skills and experience in customer-facing roles
• Ability to work independently in a fully remote environment
• Passion for learning and becoming a subject matter expert
• Must be legally authorized to work in the United States
• Must be proficient in English, both written and spoken

Responsibilities

• Partner with new customers to understand their specific needs and objectives
• Configure our IAM/IGA platform to align with client requirements
• Map data between disparate systems and implement appropriate access controls
• Perform light querying and scripting to customize implementations
• Become a subject matter expert (SME) on our platform and the middleware it leverages
• Provide professional, responsive support throughout the implementation process
• Document client configurations and contribute to implementation best practices

Preferred Qualifications

• Experience in IAM, IGA, RBAC, or adjacent technical fields
• Background in financial services or experience working with banks/credit unions
• Quality Assurance or software testing experience
• Familiarity with API integration concepts
• Experience with middleware platforms

Benefits

• Competitive Salary: $80,000 – $125,000 annually, based on experience and qualifications
• Comprehensive Benefits: Company-paid insurance coverage
• Retirement Plan: Simple IRA with company match
• Remote Setup: Company-provided equipment for practical remote work
• Work-Life Balance: Flexible work opportunities within a remote-first culture
• Impactful Work: Play a key role in enhancing security and compliance for financial institutions
• Professional Growth: Collaborate with a talented team shaping IAM/IGA best practices and innovations