Tillster is hiring a
Manager Data Analytics

Summary

The job is for a Data Analytics Manager at Tillster, a global leader in digital ordering solutions. The role involves leading the data analytics team, designing and communicating complex data insights, collaborating on defining the data collection strategy, championing A/B testing, and creating dashboards and analysis explores. The candidate should have 3+ years of experience as a Data Analytics team manager, 5+ years of experience in data analytics, a bachelor's degree or higher in relevant field, expertise in data visualization, strong communication skills, advanced SQL skills, Google Analytics knowledge, hands-on experience with Git, A/B testing and analysis, and experience in deep dive analysis. The position offers a base salary range of $135,000 - $155,000, equity, health benefits, holidays, PTO, retirement plan, education assistance, and learning & development opportunities.

Requirements

• 3+ years as a hands-on manager, leading a Data Analytics team in a fast-paced environment
• 5+ years of experience with data analytics, including the use of BI tools such as Looker or Tableau to drive business outcomes
• Bachelor’s degree or higher in Data Science/Analytics, Computer Science, Statistics, Mathematics, Economics, or related field
• Proven ability to lead cross-functional teams, manage multiple stakeholders, and communicate effectively across different levels of the organization
• Expertise in data visualization
• Advanced SQL skills
• Google Analytics knowledge
• Hands-on experience with Git
• A/B testing and analysis experience
• Experience in deep dive analysis

Responsibilities

• Lead and mentor a high-performing analytics team, fostering professional growth and driving innovation by integrating AI-driven solutions and evaluating buy vs. build options
• Design and communicate complex data insights to stakeholders, ensuring data-driven strategies align with business and customer objectives
• Collaborate in defining the data collection strategy and be the lead subject matter expert in Google Analytics
• Champion the design, implementation, and analysis of A/B tests to optimize customer experiences and drive business performance
• With the team, support ad hoc data analysis for Tillster customers, executives, and other stakeholders to surface patterns in the data and identify areas to improve KPIs (engagement, average check, coupon usage, loyalty usage, conversions, orders, etc.)
• Develop and update dashboards for business stakeholders such as Marketing, Product, Finance, Engineering, Account Management, and Support/Operations
• Create new analysis explores to enable non-technical analysts to access data, build dashboards, and solve critical business challenges on Looker technology
• Build reusable services and components to add to our company-wide libraries in SQL, Python and Looker
• QA and code reviews to ensure maximum quality and accuracy
• Responsible for data product quality standards and validation test plans and test cases