Manager, Fraud Machine Learning

Summary

Join our team at Extend as we modernize the protection plan industry using cutting-edge technology and top-notch customer service. As a Risk Analytics leader, you will own the implementation of technologies and strategies to prevent and detect claim fraud and abuse across various post-purchase products.

Requirements

• 8+ years of work experience building and deploying machine learning systems into production
• 2+ years experience mentoring and managing ML teams
• Proven track record building fraud detection or risk assessment tools
• Solid understanding of fundamental computer science concepts, software design best practices, software development lifecycle and common machine learning design patterns
• Expertise in Python/R, SQL; experience with TypeScript/JavaScript is a plus
• Strong people leadership skills; ability to develop top machine learning talent and leaders
• Excellent stakeholder management, with a track record of working cross-functionally to deliver results
• Empathy and humility

Responsibilities

• Own the implementation of technologies and strategies to prevent and detect claim fraud and abuse across a variety of post-purchase products, including product protection and shipping protection
• Lead a team of machine learning data scientists to develop robust and intuitive machine learning models to identify fraudulent activity and actors
• Closely partner with product, engineering, and operations teams to productionalize and optimize fraud detection and related models
• Cultivate a culture of learning and collaboration within and across partner teams
• Perform design and code reviews to raise the technical excellence bar
• Hire, mentor and coach junior data scientists
• Optimize and deploy machine learning models through all phases of development, from design through training, evaluation, validation, and implementation

Benefits

• Competitive salary based on experience
• Full medical and dental & vision benefits
• Stock in an early-stage startup growing quickly
• Very generous, flexible paid time off policy
• 401(k) with Financial Guidance from Morgan Stanley