Manager of Product Delivery - Team Lead

Summary

Join Emergent Software as a Product Delivery Manager and lead a fully remote team of talented software engineers. You will be responsible for aligning, engaging, and developing the team to deliver high-quality technology solutions for clients. The role involves managing HR aspects, supporting sales, allocating team members to projects, fostering collaboration, and resolving project issues. You will need proven experience leading teams, working in a client-facing environment, and applying Agile methodologies. Emergent Software offers a flexible work schedule, work-life balance, professional development opportunities, and an excellent benefits package including medical, dental, vision, 401(k) matching, profit sharing, and paid parental leave. The company values a remote-first culture and provides a supportive environment for professional growth.

Requirements

• Proven experience leading a team that included roles such as scrum masters, project managers, product owners, product managers, or equivalent
• Experience in a client-facing consulting environment, either as part of a professional services firm or through independent work
• Demonstrated expertise in team building, coaching, and performance management
• Deep understanding of software development life cycles and modern delivery methodologies
• Practical experience applying Agile (Scrum, Kanban) and traditional project management principles
• Experience working with and presenting to senior stakeholders, including C-Suite level executives
• A solid understanding of how websites, web applications, APIs, databases, and the cloud function at a high level
• Experience with agile work organization tools (Azure DevOps, Jira, Trello, Basecamp, Rally)
• Experience operating as the liaison between agile development teams and stakeholders / senior stakeholders in defining requirements, performing business analysis, and driving delivery in the right direction
• Strong technical writing, verbal communication, and presentation skills are a must
• Occasional travel to client sites may be requested for activities such as annual planning meetings. Although travel is not expected to be frequent, the ability to accommodate occasional travel is required

Responsibilities

• Cultivate a culture of professional growth, knowledge sharing, high-quality standards, and strong client relationships
• Manage HR aspects, including 1:1s, consistent feedback, performance reviews, goal setting, benefits management, and conflict resolution
• Support the early sales process when needed, acting in a Product Owner or Product Manager role by guiding discovery conversations or coaching team members on client-facing calls
• Allocate team members to projects, maximizing skill alignment, growth goals, and productivity
• Foster peer mentorship and collaboration across the team
• Function as an escalation point to resolve project issues and unblock work
• Balance your team's priorities between client work, personal growth, and internal initiatives
• Collaborate with recruiters and potential candidates to create job openings and evaluate/hire candidates
• Communicate company values, news, and initiatives effectively, and relay your team’s feedback to the rest of the leadership team

Preferred Qualifications

• Experience developing delivery standards, playbooks, or frameworks used across the organization
• Strong technical background enabling you to provide credible leadership to development teams and accurately evaluate complex project risks and issues

Benefits

• Work from home or work remotely from anywhere you want
• Flexible work schedule meaning you can work regular hours or choose weekends and evenings
• Work-life balance is essential and highly valued at Emergent Software
• Work on interesting projects solving complex business problems with technology
• 100 hours per year to focus on your professional development . We invest in your growth!
• Profit sharing bonus means as we’re successful, you’re successful
• Excellent benefits package including medical insurance, dental, vision, 401(k) matching, FSA, disability, life insurance, and paid parental leave
• Medical Insurance: up to 80% of your monthly medical premium (HSA options available)
• HSA Contribution: up to $144/month
• Dental & Vision Insurance: up to 50% of your monthly dental and vision premium costs
• 401(k) plan: company match up to 4% of salary
• Profit sharing bonus: up to 15% of salary paid quarterly
• Extra compensation: get paid extra for work over 40 hours/week
• Employee referral & customer referral bonuses
• Flex Spending Account (FSA) for Dependent Care & Healthcare Costs
• Dependent Care FSA Contribution: $90/month
• Short Term Disability: $500/week for 12 weeks
• Long Term Disability: up to $6,000/month
• Group term life and AD&D insurance: $50k
• PTO, standard holidays, 2 floating holidays
• Paid parental leave: 2 weeks
• Staff development program: 100 hours/year plus training costs