Jobber is hiring a
Manager, Product Analytics

Summary

The job is for a Manager, Product Analytics position within Jobber's Product Analytics team. The role involves managing the team, collaborating with department leaders, performing analysis, and providing insights to drive product decisions. The ideal candidate should have experience in SaaS product development, leading analyst teams, SQL programming, data science, and design & productionalizing user-friendly product usage data.

Requirements

• Deep, hands-on experience creating and delivering custom analytics for SaaS product development
• Experience leading and growing a team of analysts
• Expert-level SQL programming skills
• Solid understanding of complex relational data structures

Responsibilities

• Manage & oversee the work of Product Analytics team through stakeholder relationship management, defining projects’ scope of work, project prioritization & allocation, and ongoing people leadership & mentorship
• Be a thought partner to department leadership by proactively proposing analytical solutions and data insights that drive improvement in product functionality, user experience, pricing and other product development and / or marketing decisions
• Collaborate with department leadership and stakeholders to understand their business objectives, translate business objectives into proposed solutions (e.g. analysis, KPIs, BI, Data Science)
• Perform (hands-on) analysis to drive insights, and inform business recommendations or marketing / PR content
• Provide BI & Data Platform teams with requirements for product analytics data modelling, reports and dashboards
• Collaborate with Data Science team on ML / AI developments supporting Product Analytics, GTM Marketing strategy and development of automated A/B testing capabilities
• Advocate and propagate philosophy of impact-based opportunity assessment and quantify the impact assessment of all new ideas for product and experience’ improvement
• Support experimentation initiatives by providing requirements for A/B design and executing success measurement and quantification

Preferred Qualifications

• Data Science experience and Python are an asset
• Experience in designing & productionalizing user-friendly product usage data is an asset

Benefits

• A total compensation package that includes an extended health benefits package with fully paid premiums for both body and mind, retirement savings plan matching, and stock options
• A dedicated Talent Development function, including Development Coaches, to help build the career you want and hit the goals you set, while ensuring you’re reaching your fullest potential
• Support for all. your breaks: from vacation to rest and recharge, your birthday off to celebrate, health days to support your physical and mental health, and parental leave top-ups to support your growing family
• A unique opportunity to build, grow, and leave your impact on a $400-billion industry that has no dominant player...yet
• To work with a group of people who are humble, supportive, and give a sh*t about our customers