Manager, Product Analytics

Summary

Join our Product Analytics team as a Manager, Product Analytics to evolve the product analytics function within Jobber and champion analytical initiatives designed to advance Jobber's subscription product capabilities.

Requirements

• Deep, hands-on experience creating and delivering custom analytics for SaaS product development
• Experience leading and growing a team of analysts
• Expert-level SQL programming skills
• Solid understanding of complex relational data structures
• Data Science experience and Python are an asset
• Experience in designing & productionalizing user-friendly product usage data is an asset
• Strong business acumen, strategic thinking, ability to see how the big picture and weigh pros and cons of different options
• Analytical creativity and flexibility
• Ability to design solutions under data & time constraints

Responsibilities

• Manage & oversee the work of Product Analytics team through stakeholder relationship management, defining projects' scope of work, project prioritization & allocation, and ongoing people leadership & mentorship
• Be a thought partner to department leadership by proactively proposing analytical solutions and data insights that drive improvement in product functionality, user experience, pricing and other product development and / or marketing decisions
• Collaborate with department leadership and stakeholders to understand their business objectives, translate business objectives into proposed solutions (e.g. analysis, KPIs, BI, Data Science)
• Perform (hands-on) analysis to drive insights, and inform business recommendations or marketing / PR content
• Provide BI & Data Platform teams with requirements for product analytics data modelling, reports and dashboards
• Collaborate with Data Science team on ML / AI developments supporting Product Analytics, GTM Marketing strategy and development of automated A/B testing capabilities
• Advocate and propagate philosophy of impact-based opportunity assessment and quantify the impact assessment of all new ideas for product and experience' improvement
• Support experimentation initiatives by providing requirements for A/B design and executing success measurement and quantification

Benefits

• A total compensation package that includes an extended health benefits package with fully paid premiums for both body and mind, retirement savings plan matching, and stock options
• A dedicated Talent Development function, including Development Coaches, to help build the career you want and hit the goals you set, while ensuring you’re reaching your fullest potential
• Support for all your breaks: from vacation to rest and recharge, your birthday off to celebrate, health days to support your physical and mental health, and parental leave top-ups to support your growing family