Remote Manager, Site Reliability Engineering

Summary

Join our team as Manager, Site Reliability Engineering and lead a team of skilled Site Reliability Engineers responsible for the design, deployment, and maintenance of our production systems. You will play a crucial role in ensuring the reliability, scalability, and performance of our infrastructure, as well as driving continuous improvement initiatives.

Requirements

• Bachelor's degree in Computer Science, Engineering, or a related field (or equivalent practical experience)
• Proven experience as a Site Reliability Engineer or similar role, with at least 3-5 years of hands-on experience in managing production systems
• Strong expertise in the listed technologies: Ansible, Concourse CI, Jenkins, Github Actions, EKS (Kubernetes), Linux Administration, terraform
• Demonstrated experience in leading and managing a team of technical professionals for at least 2 years
• Solid understanding of SRE principles, including reliability, scalability, availability, and performance
• Proficient in scripting and automation (e.g., Python, Bash, or similar)
• Experience with infrastructure-as-code (IaC) tools, configuration management, and CI/CD pipelines
• Knowledge of cloud platforms (e.g., AWS, Azure, or Google Cloud) and containerization technologies (e.g., Docker)
• Excellent problem-solving skills and the ability to thrive in a fast-paced, dynamic environment
• Strong communication and leadership skills, with the ability to collaborate effectively with both technical and non-technical stakeholders

Responsibilities

• Lead, mentor and manage a team of Site Reliability Engineers, fostering a culture of collaboration, innovation, and operational excellence
• Develop, communicate, and execute the SRE team's strategic goals, objectives, and roadmap in alignment with the overall business objectives
• Oversee the design, implementation, and maintenance of highly available and scalable production systems
• Drive continuous improvement initiatives by identifying areas for enhancement and implementing best practices, automation, and process improvements
• Collaborate with cross-functional teams and Departments to ensure smooth integration of applications and systems
• Define and enforce Service Level Objectives (SLOs) and Service Level Agreements (SLAs) to ensure system reliability and uptime
• Monitor system performance, troubleshoot issues, and ensure timely incident response, root cause analysis, and problem resolution
• Implement effective monitoring, logging, and alerting systems to proactively identify and mitigate potential issues
• Stay up-to-date with industry trends, emerging technologies, and best practices related to SRE and DevOps, and apply them to improve operational efficiency
• Identify potential risks to system reliability and implement strategies to mitigate them
• Ensure that all systems and processes comply with relevant regulations, standards, and best practices

Preferred Qualifications

• Relevant certifications, such as Certified Kubernetes Administrator (CKA) or AWS Certified DevOps Engineer
• Experience with monitoring and observability tools (e.g., Datadog, New Relic, Prometheus, Grafana, ELK Stack)

Benefits

• Competitive starting salary
• A discretionary annual bonus
• Long-term incentive in the form of a new hire equity grant
• Comprehensive health plans
• 401K with company matching
• Paid Parental Leave
• Flexible time off