Manager, Software Engineering, Back-end Foundations

Summary

Join Jobber's Production Engineering department as a Manager, Software Engineering, leading a team of 5 senior engineers. You will manage the back-end foundations team, ensuring optimal service for internal technology across 30 teams. This role involves mentoring and developing your team, contributing to the technical direction of the platform, and collaborating with stakeholders. Jobber offers a competitive salary ($169,200-$228,900 CAD), equity rewards, health and wellness stipends, retirement savings matching, and an extended health package. Professional development opportunities and career coaching are also provided. The company fosters a culture of transparency, inclusivity, and collaboration.

Requirements

• A track record of success in being an established software engineer, as well as time spent in a leadership position, guiding a team in the delivery of quality software
• Strong full-stack technical background, including design and architectural experience. Deep knowledge and experience in Ruby On Rails environments is essential
• The ability to be agile in an agile environment. You’ll need to be able to lead and teach your team to adapt to change, while also thinking critically and creatively to find answers to problems
• Effective written and oral communication. Being transparent with your team and establishing an open dialogue will be a key to success in supporting your coaching conversations and discussions
• Collaboration down to an art. You’ll work with your direct reports or other teams to understand what they want to accomplish and develop a plan to achieve it
• To be a leader and mentor. You’ll bring your shared experience into conversations to influence and provide constructive feedback to direct reports throughout the journey to ensure goals are being met and exceeded

Responsibilities

• Live and breathe performance facilitation. You want to work with your team(s) to help them master their individual crafts, while also collaborating to build extraordinary experiences and systems
• Be committed to the success of your people. You will help them set goals, have regular 1-on-1s, and provide constructive feedback and coaching to ensure your team's success. You’ll work to understand employees’ career direction and work to empower their journey by acting as a mentor and coach
• Develop a world-class team alongside a world-class organization. You’ll participate in recruiting events and the hiring process while also working to level up your internal team while implementing new processes, all to develop a world-class Fintech department
• Remove roadblocks and build guardrails. You’ll work with the other leaders to create and maintain an environment where people can rapidly produce top-quality work that ultimately helps our customers be successful
• Collaborate with other stakeholders across the business. Whether it’s our Management teams within Product, or our Business Technology teams, you’re working closely with other Jobberinos to find the best solutions in Jobber for small businesses

Preferred Qualifications

• Previous experience with our development stack: AWS Cloud, GraphQL, Sidekick, Redis, Auth0
• Previous experience with production engineering teams like Cloud/DevOps, Site Reliability, Dev Acceleration and or Backend Foundation teams
• Previous experience working on internal-facing platform teams

Benefits

• A total compensation package that includes an extended health benefits package with fully paid premiums for both body and mind, retirement savings plan matching, and stock options
• A dedicated Talent Development team and access to coaching, learning, and leadership programs to help you grow your career, reach your goals, and unlock your full potential
• Support for all your breaks: from vacation to rest and recharge, your birthday off to celebrate, health days to support your physical and mental health, and parental leave top-ups to support your growing family