Manager, Software Test Engineering

Summary

Join our team as a Test Engineering Lead in Costa Rica to play an instrumental role in building a strong QA team, focusing on product quality, engineering productivity, and performance engineering.

Requirements

• 8+ years of Test Engineering experience
• Master’s or Bachelor’s degree in computer science, engineering, or a related discipline
• Experience collaborating with teams in different countries
• Experience working with product-based companies in a fast-paced agile development environment
• Experience architecting testing solutions for highly configured and scalable applications
• Knowledge of SaaS-based applications and CI/CD pipelines
• Hands-on experience with open-source automation frameworks and tools
• Hands-on experience building enterprise-level test suites and developing test harness solutions
• Experience working with Java platforms, API management, and mobile applications
• Strong debugging, monitoring, and optimization skills using JMeter, logging tools, or similar
• Expertise in identifying performance issues within J2EE/.NET architecture, load balancers, IIS, databases (Oracle/SQL), operating systems, networks, software (Java/.NET), and hardware
• Experience in defining OKRs and KPIs, and strong problem-solving skills

Responsibilities

• Lead the Test Engineering efforts and manage a team of test engineers in a fast-paced development environment, ensuring alignment with business goals
• Collaborate with Development, Product Managers, Cloud Engineering, and team leaders in multiple locations to ensure project objectives are aligned and milestones are met
• Provide technical guidance and support to the Costa Rican Test Engineering team, offering insights and solutions to complex engineering challenges
• Assist in building a strong technical testing team and align the teams with project goals
• Design and automate API and UI testing for web-based products and application services using Python with Robot Frameworks and open-source tools. Integrate test cycles with the CI/CD pipeline
• Foster a culture of quality and continuous improvement, designing and developing test solutions that increase engineering productivity
• Investigate and implement improvements in infrastructure for better performance, customer experience, and capacity planning with benchmarking and driving automation
• Lead test efforts for Civic Platform products and initiatives that impact cross-functional organizations with automation deployment and test regressions
• Promote a harmonious working environment by fostering an understanding of cultural differences between the Costa Rican, U.S., and teams spread across different countries
• Establish goals and measurement practices (OKRs and KPIs)
• Be accountable for the successful launch of Civic Platform products, API gateways, and mobile applications, aligning with engineering initiatives
• Identify gaps and issues, and proactively define, plan, and strategize activities, processes, and workflows

Benefits

• Competitive salary
• Remote work options
• Paid time off with paid holidays, paid annual leave, and paid ‘wellness days’
• Company ‘soft-close’ during the week between Christmas Day and New Year’s Day