Remote Mandarin or Cantonese Bilingual Medical Assistant

Summary

Join our team at Vesta Healthcare and make a difference in the lives of caregivers and care recipients. As a Care Coordinator, you will be responsible for coordinating the care of members enrolled in Medicare's chronic care management program. You will work closely with the clinical team to improve the health and care of our members.

Requirements

• Fluency in English and Spanish/Mandarin/Cantonese/Russian (writing, reading and speaking)
• A minimum of 2 years of experience working in a healthcare setting
• The ability to work Monday - Friday, 9:00 am - 6:00 pm EST and rotating holiday shifts
• Knowledge and understanding of medical terminology
• Knowledge and understanding of chronic care management processes
• A customer service mindset for both internal and external customers
• Medical Assistant and or Medical Scribe Certification
• A strong proficiency in computer software navigation; data entry and data cleansing
• A fundamental knowledge of Google Docs, Sheets, Slides or similar
• A demonstrated ability to work effectively as a member of an interdisciplinary team, displaying good judgment and decision-making skills
• Ability to perform duties as assigned or requested

Responsibilities

• Provide practice support including: contacting members, caregivers, and care team members as directed, work closely with the clinical team to improve the health and care of our members
• Coordinating care for members of the program
• Data entry within operating dashboards, reporting and workflow platforms
• Ensure Data Quality and Accuracy
• Other administrative support

Benefits

• Health, dental, and vision insurance with a choice of many different plans/costs partially subsidized by us
• Paid vacation
• Paid Sick/personal days
• ~12 paid holidays
• One time reimbursement to set up your home office
• Monthly reimbursement for internet or other home office expenses
• Monthly gym reimbursement to be used for gyms, online classes, etc
• Basic Life & AD&D, Short-term and Long-term Disability Benefits paid fully by us
• Voluntary benefits such as Pet, Home and Auto, Legal Insurance plus more
• Pre-tax Flex Spending/Dependent Care/Transit accounts
• 401k with match