Manual QA

Summary

Join our team as a Manual QA Specialist and contribute to the creation of high-quality user experiences. You will collaborate with developers, project managers, and designers to create testing plans, develop test procedures, and prioritize bug reports. This role requires at least 4 years of experience in web QA, focusing on frontend, UI/UX, and website testing. We offer visa sponsorship for qualified candidates and a flexible hybrid work schedule for those in Montreal. The ideal candidate is collaborative, detail-oriented, and passionate about creating exceptional digital experiences. We offer a collaborative environment that encourages continuous learning and mentorship, along with the opportunity to work on impactful projects for prestigious organizations.

Requirements

• At least 4 years of experience working in a web QA role, with a focus on frontend, UI/UX and website testing
• Excellent organizational and prioritization skills and methodical attention to detail
• Experience testing consent management
• Experience in testing CMS-based websites
• Experience using testing tools for browser and device compliance
• Understanding of usability best practices
• Conducting manual and automated accessibility audits
• Experience working with a team and using a standardized development workflow
• Experience using a project management tool like Redmine or JIRA
• Strong communication skills in English
• Ability to manage multiple client projects in a fast-paced environment

Responsibilities

• Create testing plans in collaboration with project teams
• Develop documentation of test procedures
• Create and prioritize bug reports with clear reproduction steps
• Use a suite of testing tools to ensure the accessibility and responsiveness of websites and applications
• Facilitate the UAT process and issue triage
• Work closely with developers and designers
• Coordinate closely with project managers to ensure client success
• Stay up-to-date with industry best practices
• Participate in improving our QA practice across the organization

Preferred Qualifications

• Experience with Drupal and or WordPress
• Agency experience
• Programming or design experience
• Experience in running SEO audits and sharing SEO best practices
• Experience in setting up Google Analytics tracking on websites and able to troubleshoot issues
• Strong communication skills in French

Benefits

• Impact - Work on projects for prestigious organizations that impact the lives of tens of thousands of users every day
• Challenge - Opportunity to take ownership of projects with a high level of creative and technical complexity
• Learning & Growth - A collaborative environment that encourages continuous learning and mentorship
• Culture - A company with a team from around the world that feels like a family
• Flexible hybrid - For candidates based in Montreal and its suburbs, this role follows a hybrid work schedule, with three days in the office and two days working remotely each week