Medical Administrative Assistant - AI trainer

Summary

Join our customer's team as a Medical Administrative Assistant - AI trainer, where your expertise in medical office administration will directly shape the future of healthcare technology. Leverage your in-depth knowledge of medical information handling and administrative processes to enhance the intelligence and reliability of AI-driven solutions. You will model and document best practices, serve as a subject matter expert, collaborate with AI development teams, and review AI outputs. The role also involves creating training examples and datasets, and identifying gaps in AI knowledge. This position requires proven experience in medical administration, extensive knowledge of health information handling, and exceptional communication skills. The ideal candidate will be comfortable with technology and possess strong analytical skills.

Requirements

• Proven experience as a Medical Secretary, Medical Administrative Assistant, or similar healthcare administrative role
• Extensive knowledge of health information handling, appointment systems, and insurance processing
• Exceptional written and verbal communication skills, with meticulous attention to detail
• Strong organizational skills and ability to manage multiple priorities in a remote setting
• Comfort with technology and a willingness to engage with AI-driven tools and platforms
• Ability to translate complex medical administrative processes into clear, structured documentation
• Strong analytical skills and a proactive approach to problem-solving in a collaborative team environment

Responsibilities

• Model and document best practices in health information management, appointment scheduling, and insurance processing for AI training purposes
• Serve as a subject matter expert (SME) on medical terminology, office protocols, and patient data workflows
• Collaborate with AI development teams to provide insights and feedback from a medical administrative perspective
• Review and validate AI outputs to ensure accuracy in understanding and application of medical administrative tasks
• Create written and verbal examples of authentic medical office communications to train language models
• Assist in developing comprehensive datasets that reflect real-world medical administrative scenarios
• Identify gaps in AI knowledge and propose solutions for continuous improvement of training data

Preferred Qualifications

• Experience training or onboarding others in medical office environments
• Exposure to medical AI, data annotation, or related healthcare technology projects
• Advanced certifications in medical office administration or health information management