Medical Administrative Assistant - AI Trainer

Summary

Join our customer's team as a Medical Administrative Assistant - AI Trainer and significantly impact healthcare technology. You will use your medical office administration expertise to train AI solutions for healthcare. This remote position is ideal for those passionate about clear communication and innovation. Key responsibilities include modeling best practices for AI training, serving as a subject matter expert, collaborating with AI development teams, reviewing AI outputs, creating communication examples, assisting with dataset development, and identifying knowledge gaps. Qualifications include experience in a medical administrative role, deep knowledge of health information handling, exceptional communication skills, excellent organizational abilities, technological comfort, and strong analytical skills. Preferred qualifications include experience training others, exposure to healthcare AI, and advanced certifications.

Requirements

• Demonstrated experience as a Medical Secretary, Medical Administrative Assistant, or equivalent healthcare administrative role
• Deep knowledge of health information handling, appointment systems, and insurance processing protocols
• Exceptional written and verbal communication skills, with strong attention to detail
• Excellent organizational abilities and experience managing multiple priorities in a remote work environment
• Comfort with technology and openness to engaging with AI-driven platforms and tools
• Ability to translate complex administrative processes into clear and concise documentation
• Strong analytical skills and a collaborative, proactive approach to problem-solving

Responsibilities

• Model and document best practices in health information management, appointment scheduling, and insurance processing for AI training
• Serve as a subject matter expert on medical terminology, office protocols, and patient data workflows
• Collaborate closely with AI development teams, providing practical insights and actionable feedback from a medical administrative perspective
• Review and validate AI outputs, ensuring accurate representation of medical administrative tasks
• Create authentic written and verbal examples of medical office communications to enhance AI language models
• Assist in developing rich datasets that reflect real-world medical administrative scenarios and challenges
• Identify knowledge gaps within AI systems and recommend effective solutions for continuous data and process improvement

Preferred Qualifications

• Experience training or mentoring others in medical office settings
• Exposure to healthcare AI, data annotation, or related technology-driven projects
• Advanced certifications in medical office administration or health information management

Benefits

Remote work, flexible hours