Medical Assistant

Vesta Healthcare Logo

Vesta Healthcare

💵 $52k
📍Remote - United States

Summary

Join Vesta Primary Care, a division of Vesta Healthcare specializing in primary care for older adults with long-term home care needs. We're seeking a Medical Assistant to join our team, primarily working remotely with potential for a hybrid role. This patient-centered position involves both in-person and virtual care, supporting primary care providers and facilitating patient-related tasks. Responsibilities include back-office support, health screenings, chart preparation, appointment scheduling, and assisting providers in the field. The ideal candidate is detail-oriented, enjoys working with older adults and their caregivers, and possesses strong communication and organizational skills. We offer a competitive hourly rate and a comprehensive benefits package.

Requirements

  • Be located in the New York area and able to commute ~2 days per week to Queens or Brooklyn
  • Have a minimum of 2 years of experience working in a healthcare setting
  • Be able to work Monday - Friday, 8:30 am to 5:00 pm EST
  • Possess knowledge and understanding of medical terminology
  • Have a customer service mindset for both internal and external customers
  • Possess Medical Assistant and/or Medical Scribe Certification
  • Have a strong proficiency in computer software navigation; data entry and data cleansing
  • Possess a fundamental knowledge of Google Docs, Sheets, Slides or similar
  • Demonstrate the ability to work effectively as a member of an interdisciplinary team, displaying good judgment and decision-making skills
  • Possess a flexible and adaptable nature, excited by change and a start-up environment
  • Have the ability to travel within the designated service area and reliable transportation, including to locations with limited access to public transportation; If driving one’s own vehicle, valid driver's license and proof of liability and property damage insurance on vehicle is required
  • Have Medical Assistant Certification
  • Have a quiet place to work on remote days, where patient related conversation can happen in private and employees can focus on patient-related tasks
  • Be up to date on appropriate vaccinations

Responsibilities

  • Provide back office patient support such as facilitating orders and referrals, engaging in patient related conversation at the direction of and under the supervision of a clinical practitioner, filling out home health forms and other patient-related needs
  • Perform health screenings by phone or in person
  • Prepare charts and perform scribe functions
  • Maintain up-to-date medical records, ensuring communication is documented and flows through the electronic medical record
  • Schedule patient appointments
  • Virtually “room” patients, getting them accustomed and comfortable with a video visit
  • Assist the Primary Care Provider in the field as needed. Take vital signs and perform appropriate bedside clinical procedures, as necessary
  • Collect chronic care management time, ensuring that patient care is documented and accounted for
  • Provide coverage for “front office” functions as necessary, such as answering phones and conducting other administrative tasks as necessary to support the team
  • Provide practice support including: contacting members, caregivers, and care team members as directed, work closely with the clinical team to improve the health and care of our members
  • Coordinate care for patients of the practice
  • Perform precise data entry within the electronic medical record, as appropriate for scope of practice
  • Ensure data quality and accuracy
  • Answer phones with a smile and customer service orientation
  • Schedule patient visits using mapping software
  • Provide other administrative support
  • Perform duties as assigned or requested

Preferred Qualifications

  • Possess knowledge and understanding of chronic care management processes
  • Be fluent in English and Spanish/Mandarin/Cantonese/Russian

Benefits

  • Health, dental, and vision insurance with a choice of many different plans/costs partially subsidized by us
  • Paid vacation
  • Paid Sick/personal days
  • ~12 paid holidays
  • One time reimbursement to set up your home office
  • Monthly reimbursement for internet or other home office expenses
  • Monthly gym reimbursement to be used for gyms, online classes, etc
  • Basic Life & AD&D, Short-term and Long-term Disability Benefits paid fully by us
  • Voluntary benefits such as Pet, Home and Auto, Legal Insurance plus more
  • Pre-tax Flex Spending/Dependent Care/Transit accounts
  • 401k with match

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