Medical Auditor, Sales Liaison

Summary

Join our team as a remote Medical Auditor Sales Liaison and revolutionize healthcare operations with innovative solutions. As a technology and subject matter expert, you will partner with the sales team, analyze client needs, and present tailored solutions. You will translate complex concepts into actionable insights, collaborate internally on proposals, and stay updated on industry trends. This role requires significant experience in medical coding, auditing, and revenue cycle management, along with strong communication and analytical skills. We offer competitive compensation, a comprehensive benefits package, and a supportive work environment.

Requirements

• Have a minimum of 10 years of experience in healthcare, with expertise in medical documentation, coding, auditing, and revenue cycle management for both professional and facility services
• Possess a deep understanding of healthcare workflows, regulations, payer requirements, and coding compliance
• Demonstrate the proven ability to communicate technical concepts to non-technical audiences
• Possess strong analytical and problem-solving skills with the ability to identify and address client needs effectively
• Have experience with healthcare technology solutions, including electronic health records (EHRs), coding software, and revenue cycle platforms including familiarity with AI-based tools for medical documentation and coding
• Possess exceptional presentation, communication, and interpersonal skills
• Demonstrate the ability to successfully manage multiple projects simultaneously
• Have CPC and CPMA certifications

Responsibilities

• Partner with the sales team during client discovery calls, serving as the technical and industry expert on medical coding, auditing, and revenue cycle services
• Analyze customer challenges and pain points to recommend tailored solutions from our suite of services
• Conduct in-depth presentations to showcase the value and benefits of our offerings
• Translate complex healthcare and technical concepts into clear, actionable insights for clients
• Collaborate with internal teams to develop customized proposals and solutions that address client requirements
• Stay updated on industry trends, regulatory changes, and emerging technologies in medical coding, auditing, and revenue cycle management
• Provide feedback to product and operations teams to improve service offerings based on client interactions
• Build and maintain strong relationships with prospective clients, acting as a trusted advisor
• Support the Audit Service team with audits and client engagement activities as needed
• Travel up to 25% to meet clients, attend industry events, and conduct in-person presentations
• Perform approximately 20% production work with the Audit Services team

Preferred Qualifications

• Have CIC, COC, RHIT, or RRA certifications
• Have experience in sales engineering or a similar role within the healthcare industry

Benefits

• Competitive compensation commensurate with experience
• Comprehensive benefits package including medical, dental and vision insurance
• Health Savings Account
• Generous PTO and Holiday Pay
• 401(k) retirement plan