Remote Member of Technical Staff, Field Engineer

Summary

Join Anyscale as a Member of Technical Staff, Field Eng and be the technical face of our company, driving value in customer engagements with Ray and Anyscale.

Requirements

• 5+ years of pre- and post-sales experience, either as a sales engineer, solutions engineer/architect, customer success engineer/manager, or a consultant
• Strong technical skills. You should have working knowledge of Python fundamentals, as well as the ability to learn Ray and build Ray applications with various libraries
• Experience in enterprise SaaS, infrastructure, open source, and/or ML/AI technologies
• Experience in public cloud and enterprise infrastructure
• Customer success orientation. You are able to demonstrate technical concepts to technical and non-technical audiences, build value with end users, and drive solutions over the line
• Cross-functional collaboration with technical stakeholders, including Engineering and Product

Responsibilities

• Building awesome product demos, tutorials, reference architectures, and blogs demonstrating the strong capabilities of the Anyscale platform
• Knowing Ray from end-to-end and educating customers on how to use Ray
• Working with customers as they build applications on Ray
• Knowing the ML landscape and toolsets that are at the forefront of cutting edge tech
• Working cross-functionally to be the voice of our customers and delivering impactful solutions alongside our product and engineering teams
• Working directly with customers at every layer of their organization (C Suite to data scientists and developers) and acting as a trusted advisor for our users
• Helping us identify potential improvements and gaps in our product and prioritizing features through the development process
• Efficiently managing stakeholders to ensure that we stay focused on our key objective and metrics in the sales process
• Driving crisp communication about our products and services, both internally and externally
• Working alongside marketing and Go-to-Market to create and deliver high quality content to evangelize Anyscale and Ray

Benefits

• Stock Options
• Healthcare plans, with premiums covered by Anyscale at 99% for both employees and dependents
• 401k Retirement Plan
• Wellness stipend
• Education stipend
• Paid Parental Leave
• Fertility Benefits
• Paid Time Off
• Commute reimbursement
• 100% of in-office meals covered