Anyscale is hiring a
Member of Technical Staff, Field Eng

Summary

The job is for a Member of Technical Staff, Field Eng at Anyscale. The role involves being the technical face of the company, working closely with various teams to ensure the product has the right experiences and shape to drive value in customer engagements. The ideal candidate should have 5+ years of pre- and post-sales experience, strong technical skills, experience in enterprise SaaS, infrastructure, open source, and/or ML/AI technologies, customer success orientation, cross-functional collaboration, and more.

Requirements

• 5+ years of pre- and post-sales experience, either as a sales engineer, solutions engineer/architect, customer success engineer/manager, or a consultant
• Strong technical skills. You should have working knowledge of Python fundamentals, as well as the ability to learn Ray and build Ray applications with various libraries
• Experience in enterprise SaaS, infrastructure, open source, and/or ML/AI technologies
• Customer success orientation. You are able to demonstrate technical concepts to technical and non-technical audiences, build value with end users, and drive solutions over the line
• Cross-functional collaboration with technical stakeholders, including Engineering and Product

Responsibilities

• Building awesome product demos, tutorials, reference architectures, and blogs demonstrating the strong capabilities of the Anyscale platform
• Knowing Ray from end-to-end and educating customers on how to use Ray
• Working with customers as they build applications on Ray
• Knowing the ML landscape and toolsets that are at the forefront of cutting edge tech
• Working cross-functionally to be the voice of our customers and delivering impactful solutions alongside our product and engineering teams
• Working directly with customers at every layer of their organization (C Suite to data scientists and developers) and acting as a trusted advisor for our users
• Helping us identify potential improvements and gaps in our product and prioritizing features through the development process
• Efficiently managing stakeholders to ensure that we stay focused on our key objective and metrics in the sales process
• Driving crisp communication about our products and services, both internally and externally
• Working alongside marketing and Go-to-Market to create and deliver high quality content to evangelize Anyscale and Ray

Benefits

• Stock Options
• Healthcare plans, with premiums covered by Anyscale at 99% for both employees and dependents
• 401k Retirement Plan
• Wellness stipend
• Education stipend
• Paid Parental Leave
• Fertility Benefits
• Paid Time Off
• Commute reimbursement
• 100% of in-office meals covered