Mental Health Practitioner

Summary

Join Kooth, a leading digital mental health platform, as a Mental Health Practitioner in Adult Services. This fully remote, UK-based role offers a fulfilling career with attractive perks and a supportive work environment. You will provide digital emotional wellbeing support to adults, moderate user content, manage clinical administration, and participate in clinical supervision and training. The position requires a relevant degree or equivalent qualification and a working knowledge of safeguarding policies. Kooth offers competitive salaries, generous annual leave, professional development opportunities, and comprehensive benefits, including health and well-being plans, life assurance, and flexible working arrangements. The role involves a mix of direct client support, content moderation, administrative tasks, and professional development activities. Weekend work is required.

Requirements

• Degree in a relevant subject such as social care, mental health nursing, counselling, social work, psychology or equivalent professional qualification; or qualified by experience in previous work work roles with significant demonstrable professional training in Mental Health support and engaging people around emotional well-being or mental health difficulties
• Working knowledge and understanding of safeguarding adult and child protection policies and legislation

Responsibilities

• Offering digital emotional wellbeing support to adults
• Providing text-based online support and advice to adults in line with clinical and operational delivery model
• Assessing and management of the risks and needs of each service user you interact with
• Undertaking comprehensive assessment and formulation of wants and needs of adults
• Appropriately signposting and completion of referrals as required
• Management of your own caseload
• Providing short and mid-term support and interventions with physical, emotional and mental health issues and distress
• Providing caseload support and interventions to those with complex mental health difficulties and/or risk support
• Performing all duties in line with relevant compliance, legal requirements and internal policies with particular reference to children, young people and adult safeguarding and protection, and data protection legislation
• Moderating service user submitted content following policies and procedures
• Moderating journals and goals
• Assessing and initial risk management of content, journals and goals
• Appropriately signposting and encouraging engagement relevant to presenting issues
• Performing all duties in line with relevant compliance, legal requirements and internal policies with particular reference to adult, children and young people safeguarding and protection, and data protection legislation
• Maintain accurate case notes and records using Kooth plc approved systems and processes
• Liaise with other professionals/services either internally or externally around safeguarding issues and concerns
• Performing all duties in line with relevant compliance, legal requirements and internal policies with particular reference to children, young people and adult safeguarding and protection, and data protection legislation
• Maintain accurate information about shift duties and activity via the scheduling and rota system
• Attend and effectively contribute to clinical supervision and other clinical support
• Commit to our mandatory in-house training and continuing professional development opportunities
• Attend and effectively contribute to team meetings and other key organisational meetings
• Attend and effectively contribute to management supervision to review clinical work and overall performance against agreed work schedules (KPIs)

Preferred Qualifications

• Ongoing specialist training in Mental Health
• Suicide Prevention and Self-Harm Mitigation Training
• Safeguarding and risk management interventions training
• Training In Adult Safeguarding & Child Protection

Benefits

• Competitive Salary: Dependant on experience £26513
• Generous Annual Leave Enjoy 36 days of annual leave, including public holidays, providing you ample time to recharge and spend quality moments with your loved ones
• Professional Development Benefit from our yearly professional training programmes, tailored to your career aspirations and designed to enhance your skills and knowledge
• Financial Security Secure your financial future with our pension contributions and annual company share option awards, giving you a stake in the success of the company
• Health and Well-being Prioritize your health and well-being with our comprehensive AXA plan and access to an Employee Assistance Programme (EAP). The EAP offers 24/7 telephone mental health support and access to GP consultations, ensuring your mental and physical health are taken care of
• Life Assurance: Gain peace of mind knowing that you're covered with life assurance, providing up to four times your annual salary to your loved ones in the unfortunate event of your passing
• Flexible Working Embrace the flexibility of remote working, allowing you to create a work-life balance that suits your needs and maximizes your productivity
• Lifestyle Benefits Take advantage of our Incapacity Income Protection to safeguard your financial stability in case of unforeseen circumstances
• Clinical Supervision and in-house clinical support All all paid for and monthly