Mental Health Provider

Summary

Join TalkNow, a 24/7 telehealth service, as a part-time Provider offering emotional support to higher education students and faculty. This remote position requires a Master's degree in a relevant field and experience in crisis intervention and de-escalation. You will provide mental health support, develop care plans, and maintain accurate documentation. The role demands strong clinical skills, adaptability, and cultural humility. Benefits include a competitive salary, bi-annual bonuses, 401k matching, phone reimbursement, and access to TimelyCare's virtual support services. The schedule is weekends, 6 am to 4 pm CST.

Requirements

• Completion of a Master's degree (M.A./M.S.) in Psychology, Professional Counseling, Social Work, or Marriage & Family Therapy is required
• Strong clinical writing, assessment, and active listening skills
• Experience with crisis intervention and de-escalation
• Experience providing therapeutic services to young adults, adolescents, at risk populations, or have worked in a community mental health, crisis support, or college counseling environment
• Valid U.S. work authorization

Responsibilities

• Provide crisis intervention, de-escalation, and triage support (via phone, video, or chat) as needed for members using TalkNow services
• Act as a primary mental health provider to support members with a person-centered, strengths-based approach
• Collaborate with members to develop care plans, progress care, and conduct risk assessments as needed
• Appropriately document sessions, assessments, and care plans in our electronic health record (EHR)
• Adhere to established standards for clinical documentation quality, HIPAA/PHI, and telehealth regulations

Preferred Qualifications

• Able to adapt to the needs of the members we serve
• Able to use evidence-based modalities and active listening skills in order to build rapport and progress care
• Able to remain calm and assess, triage, and document sessions with members who are potentially in crisis or are experiencing thoughts of self-harm or suicidal ideation
• Able to support members with professionalism, empathy, and an awareness of cultural humility

Benefits

• Bi-annual variable bonus eligibility
• Phone reimbursement
• 401(k) with employer match, eligible after 1 year tenure
• Company issued computer equipment
• Free access to TimelyCare's virtual medical and behavioral health support
• Mission-driven company with a supportive team culture
• Spot Bonus for Holiday Work - $250
• APA and ASWB sponsored CE opportunities
• Candidate Referral Program
• Remote work environment