Microsoft D365 Field Services Functional Consultant

Summary

Join Nearsure's LATAM team as a Microsoft Dynamics 365 Field Services Functional Consultant and work remotely. You will leverage Microsoft Dynamics D365 to drive efficiency and standardize practices, working closely with stakeholders to manage system setup, data integrity, and process optimization. This role requires analyzing business requirements, configuring the application, and optimizing resources. Nearsure offers a supportive work environment with paid time off, national holidays, sick leave, a refundable annual credit, teambuilding activities, and a birthday day off. The company prioritizes work-life balance and provides a People Care team for support. Compensation includes a USD salary.

Requirements

• Bachelor's Degree in Computer Science, Engineering, or a related field
• 3+ Years of experience working in Microsoft Dynamics 365 Field Service
• 3+ Years of experience working with resource scheduling and work order management
• Strong knowledge of Power Platform
• Proven experience as a Business Analyst, focusing strongly on Field Services systems, particularly Microsoft Dynamics Field Services
• Microsoft Dynamics 365 Field Service Functional Consultant Associate certification
• Advanced English Level is required for this role as you will work with US clients. Effective communication in English is essential to deliver the best solutions to our clients and expand your horizons

Responsibilities

• Analyze business requirements and translate them into technical specifications
• Configure and customize the Microsoft Dynamics 365 Field Service application
• Set up and optimize resources, scheduling, and service agreements
• Manage work orders, incident types, and bookings for seamless operations
• Configure customer assets and integrate them into the service lifecycle
• Optimize resources by matching skills, locations, and availability
• Equip frontline workers with tools and information for delivering exceptional service
• Build a service history of customer assets
• Manage field service mobility
• Oversee inventory and purchasing within the system
• Ensure system performance, stability, and availability
• Monitor system integrations and perform regular health checks
• Stay current on D365 features, industry trends, and best practices
• Collaborate with stakeholders to identify opportunities for innovation and optimization

Preferred Qualifications

• Experience integrating D365 with other enterprise applications
• Familiarity with system performance monitoring and optimizations
• Experience in Power Platform applications development

Benefits

• USD 💲 Salary compensation
• 100% remote work 🏢 but if you feel like connecting with people you can visit coworking spaces all over LATAM allowing you to expand your professional network
• Paid time off according to your country’s law without affecting your monthly salary to ensure that you have plenty of time to rest and recharge
• Your country’s national holidays 🌴 allow you to celebrate important events and traditions with your loved ones
• Sick or medical leave 😷 when needed so that you can take a day off to take care of your health, and have wellbeing without worrying about work
• Refundable annual credit 💸 for you to spend on your favorite perks
• Teambuilding activities 🤜🤛 such as coffee breaks, tech talks, and after-work gatherings with your Nearsure colleagues, to feel close to our community
• A day off during your birthday week 🥳🎂 to enjoy with your family and friends, ensuring that you have a chance to make memories on your special day