Microsoft Dynamics 365 Technical Lead

Summary

Join Our Dynamic Team: Experience our fun, inclusive, innovative culture that values your unique contributions and supports your professional growth.

Requirements

• 12-14 years of experience in Dynamics 365 Customer Engagement (Sales, Service) and the Microsoft Dynamics 365 suite
• Strong expertise in integration architecture and patterns using middleware tools and APIs
• Hands-on experience with C#, JavaScript, MS SQL, MS CRM SDK, SSRS, and Microsoft developer toolkits
• Knowledge of cloud integration using Azure services such as Azure Functions and Service Bus
• Experience in data migration and harmonization using Azure Data Factory and other third-party tools
• Familiarity with DevOps pipeline setups for CRM systems
• Strong problem-solving, analytical, and independent thinking skills
• Ability to lead and deliver technical solutions for complex requirements
• Experience working with Agile methodologies in delivering technical projects
• Proven ability to engage with business stakeholders and manage technical delivery teams

Responsibilities

• Lead technical workshops with business and technology stakeholders to gather and translate requirements into functional solutions
• Design and develop solutions in Dynamics 365 Customer Engagement (Sales & Service) and other Microsoft Dynamics 365 products
• Drive the technical design of solutions in a Service Oriented Architecture (SOA) environment
• Implement and manage highly available, scalable Dynamics 365 architectures across online and on-premise environments
• Oversee integrations using Middleware tools such as Mulesoft, Azure Functions, and REST/ODATA WebAPIs
• Provide expertise in data migration, data harmonization, and using tools like Azure Data Factory
• Ensure compliance with best practices for system security, performance, and scalability
• Develop solutions using C#, JavaScript, MS SQL, MS CRM SDK, and the Microsoft developer toolkit
• Lead integrations between Dynamics 365 and third-party systems using middleware tools, APIs, and SSIS packages
• Utilize Azure services for integration and automation, including Power Apps, Power Automate, and Service Bus
• Design and implement reporting solutions using SSRS and Power BI
• Stay updated on the latest features and enhancements in the Dynamics 365 platform, including Sales Insights, Customer Service Insights, and Customer Voice
• Manage cloud resources and security models for Dynamics 365 deployments
• Set up DevOps pipelines for automated CRM deployments on cloud platforms using industry-standard tools
• Lead the strategy, design, and deployment of information management solutions on cloud platforms
• Lead solution delivery while providing technical leadership to ensure project success
• Participate in pre-sales engagements by offering technical expertise and contributing to solution development and Proof of Concepts (POCs)
• Advocate best practices and scalable solutions that align with product roadmaps and ensure easy upgrades and customizations

Benefits

• Flexibility, Your Way: Embrace the freedom to work from home or any location of your choice. Create your ideal work environment
• Work-Life Balance at Its Best: Say goodbye to stressful commutes and hello to quality time with loved ones. Achieve a healthy work-life integration to perform at your best