Modern Workplace Engineer

Summary

Join our team as a Modern Workplace Engineer and implement, configure, and manage Microsoft 365 solutions for our clients. You will deploy and manage device and application configurations using Microsoft Endpoint Manager (Intune), configure Azure Active Directory, and provide hands-on support for modern workplace tools. Responsibilities include troubleshooting issues, creating technical documentation, collaborating with cross-functional teams, and implementing security policies. You will also migrate on-premises workloads to Microsoft 365 and assist with licensing discussions. This role requires strong technical skills, experience with Microsoft 365 services, and excellent communication abilities. We offer competitive pay, performance-based bonuses, generous paid time off, and a comprehensive benefits package.

Requirements

• 3+ years of experience in IT, with a focus on Microsoft Modern Workplace technologies
• Strong understanding of Microsoft 365 services, including Exchange Online, SharePoint Online, Teams, OneDrive
• Experience with Azure Active Directory and identity management, with proficiency in PowerShell scripting and automation
• Strong problem-solving and analytical thinking abilities
• Excellent communication and presentation skills, with the ability to articulate complex technical concepts to non-technical stakeholders
• Strong client-facing skills, empathy, and ability to guide clients through challenging problems
• The drive and self-sufficiency to work independently, translate goals into action, own the success of your area of work, support and seek support from colleagues when needed

Responsibilities

• Implementation, configuration, technical support and management of Microsoft 365 solutions such as Teams, SharePoint, Exchange Online, and OneDrive for our clients
• Deploy and manage device and application configurations using Microsoft Endpoint Manager (Intune)
• Configure and manage Azure Active Directory, including user provisioning, identity governance, and single sign-on
• Provide hands-on support for issues related to modern workplace tools, ensuring minimal disruption to client operations
• Troubleshoot and resolve issues with collaboration platforms, device management, and endpoint security: resolving issues related to Microsoft 365 services
• Create and maintain technical documentation, including configurations, processes, and best practices
• Collaborate with cross-functional teams to deliver end-to-end solutions
• Implement security policies, including conditional access, data loss prevention (DLP), and mobile device management (MDM)
• Implement and manage security and compliance policies for Microsoft 365
• Migrate on-premises workloads to Microsoft 365
• Assist with any licensing discussions that include Microsoft 365, Power Automate, or Azure

Preferred Qualifications

• Bachelor's degree in Computer Science, Engineering, or a related field
• Proven experience migrating from Google and Slack platforms
• Microsoft 365 certifications such as MS-500, MD-100, MD-101 (e.g., Microsoft 365 Certified: Modern Workplace Administrator Associate)
• Deep understanding of business process analysis, optimization, and automation principles
• Multitasking, being flexible & paying close attention to detail
• Deploying and managing tools like Microsoft 365, Microsoft Endpoint Manager (Intune), and Teams in a highly collaborative team environment
• Creating automation scripts and workflows using PowerShell, Power Automate and related tools, handling technical aspects of project delivery
• Optimizing configurations for performance, compliance, and user experience
• Resolving client conflicts and/or escalated issues while maintaining composure in a stressful situation
• Learning new concepts quickly and thoroughly
• Providing thought leadership in both system integration and application development
• Staying up-to-date with the latest Microsoft Endpoint Manager technologies and best practices, learning new concepts quickly and thoroughly
• Promoting the mission and Shared Values of our company

Benefits

• Competitive pay with and performance-based bonus
• Generous paid time off
• Flexible and affordable benefits program designed to help you be and stay well, including: medical, dental & vision coverage, flexible spending accounts, health reimbursement account, and a 401(k) plan with a company match