Modern Workplace Technical Lead

Summary

Join Accesa as a Modern Workplace Technical Lead and become the go-to expert for Identity & Access Management (IAM) and either Communication & Collaboration or Endpoint & Security within the Microsoft ecosystem. You will design, implement, and optimize IAM solutions while driving collaboration efficiency or endpoint security and compliance. This role balances client-facing responsibilities (50%) with internal technical development work (50%), including enhancing internal teams' capabilities, defining learning paths, supporting presales activities, and contributing to continuous technical improvement. Lead internal technical growth by creating learning paths, mentoring teams, and coordinating Proof of Concepts. Support strategic initiatives and presales through technical assessments, RFP responses, and roadmap creation. Deliver modern workplace solutions by acting as a technical expert, capturing client needs, and designing tailored architectures.

Requirements

• 5+ years of experience in designing & implementing Microsoft Modern Workplace solutions
• Deep technical knowledge of Microsoft 365, Entra ID (Azure AD), Exchange, Teams, SharePoint, OneDrive, Intune, Windows 11, Defender
• Strong problem-solving and analytical skills to design scalable and secure solutions
• Experience with presales, technical consulting, and proposal development (RFPs, SOWs, roadmaps)
• Microsoft certifications (e.g., Microsoft 365 Certified: Enterprise Administrator Expert, Azure Solutions Architect Expert)
• Security & Compliance expertise related to Microsoft 365 environments
• Excellent leadership and mentoring skills to foster growth within technical teams

Responsibilities

• Lead Internal Technical Growth: Drive continuous technical development by creating learning paths, mentoring teams, coordinating Proof of Concepts, and staying ahead of industry trends to ensure the organization remains at the forefront of Microsoft technologies
• Support Strategic Initiatives & Presales: Participate in technical assessments, presales discussions, RFP responses, and roadmap creation, demonstrating expertise and aligning solutions with business goals
• Deliver Modern Workplace Solutions: Act as the technical expert for Microsoft-based workplace solutions, capturing client needs, designing tailored architectures, and delivering high-value solutions
• Enhance Identity & Access Management: Design and implement secure IAM solutions with Entra ID (Azure AD), Conditional Access, MFA, SSO, PIM, and RBAC, ensuring compliance and security best practices
• Optimize Communication & Collaboration: Configure and manage Exchange Online, Teams, SharePoint, and OneDrive, enabling efficient and secure content collaboration, telephony solutions, and hybrid setups
• Drive Adoption & Governance: Define governance strategies and best practices to help clients maximize the value of Microsoft 365 collaboration tools
• Migrate & Modernize: Lead Exchange migrations, Teams rollouts, and SharePoint upgrades, ensuring smooth transitions to modern collaboration platforms
• Secure & Manage Endpoints: Deploy and optimize Intune, MECM, AVD, and security tools to ensure seamless device management across Windows, macOS, iOS, and Android
• Enable Remote Work with AVD: Design and implement Azure Virtual Desktop (AVD) solutions, enabling secure and scalable remote work environments
• Improve Device Management: Optimize device health, compliance, encryption, and application deployment across a diverse range of endpoints

Preferred Qualifications

• Experience in hybrid cloud environments and Azure Virtual Desktop (AVD) solutions
• Familiarity with automation and scripting (PowerShell, Graph API, Intune automation) to streamline workplace operations

Benefits

• Our wellbeing program includes medical benefits, gym support, and personalised fitness options for an active lifestyle, complemented by team events and the Healthy Habits Club
• In very dynamic industries such as IT, the line between our professional and personal lives can quickly become blurred. Having a one-size-fits-one approach gives us the flexibility to define the work-life dynamic that works for us
• We believe that to maintain our overall health, we need to invest in our mental wellbeing just as much as we do in our physical health, social connections or in achieving work-life balance
• As a growing community in a hybrid environment, we want to ensure we remain connected not just by the great work we do every day but through our passions and interests