Mortgage Loan Originator

Summary

Join Point as a Licensed Mortgage Loan Originator (Account Executive) and play a key role in generating revenue and ensuring positive homeowner experiences. You will manage warm leads through a structured sales process, making a high volume of outbound calls. Responsibilities include consultative sales calls, driving conversions, providing customer support, and ensuring compliance. Continuous skill development in sales, service, and pipeline management is expected. This role requires an active MLO license and 3+ years of phone-based sales experience. Point offers a comprehensive benefits package including generous health benefits, unlimited paid time off, flexible remote work options, fully paid parental leave, and financial wellness programs.

Requirements

• MLO License: Active Mortgage Loan Originator license is required
• 3+ Years of Phone-Based Sales Experience: Ideal candidates will have experience making a high volume of calls daily and closing/converting prospects
• Pipeline Management Experience: Ability to manage a large volume of leads, track progress, and ensure follow-through from initial contact to close
• Strong Communication Skills: Comfortable handling a high call volume, educating homeowners, and explaining complex financial products in simple terms
• Customer Focus: Prioritizes prompt and respectful communication with customers, ensures a positive customer experience, and builds strong relationships through attentive and responsive service
• Financial/Real Estate Knowledge: Familiarity with U.S. real estate and/or mortgage processes
• Self-Starter: Highly motivated, proactive, and goal-driven with the ability to work independently in a fast-paced environment
• Detail-Oriented: Accuracy is critical when handling sensitive financial documents and customer information
• Flexible & Adaptable: Thrives in a dynamic environment and embraces change with a solution-focused mindset
• Tech-Savvy: Moderate to strong computer skills, including G-Suite (Gmail, Google Calendar, etc.); CRM experience (e.g., Salesforce) is a plus
• Coachability: Receptive to feedback, actively applies guidance to improve performance and achieve goals
• This position requires NMLS registration under the terms of the SAFE Act and Regulation Z. You will be subject to the required registration process, which includes a criminal background and credit check. Failure to meet or maintain any of the NMLS registration requirements, including maintaining a satisfactory criminal and credit record, may result in a rescission of your offer or termination of employment

Responsibilities

• Manage & Nurture Warm Leads: Handle a pipeline of warm homeowner leads through a structured sales process, with a high volume of outbound phone calls, ensuring compliance with industry regulations and company policies
• Conduct Consultative Sales Calls: Complete pre-scheduled and proactive consultative calls to understand homeowner financial needs, assess fit for a Home Equity Investment, and clearly explain product details
• Drive Conversions: Follow up with leads to encourage acceptance of initial estimates and final offers, aiming to move prospects forward through the funnel
• Provide Customer Support: Answer homeowner questions regarding pricing and product details and connect them with the appropriate team member (e.g., Processor or Closer) when needed
• Ensure Compliance: Stay current on all legal and regulatory requirements, maintaining high standards of compliance in every interaction
• Develop Skills: Actively participate in ongoing training, team meetings, and performance reviews to grow your sales, service, and pipeline management capabilities
• Support Special Projects: Contribute to ad hoc sales initiatives and cross-functional tasks that support broader company goals

Preferred Qualifications

Ideally in one or more of the following states CO, CT, GA, IL, MD, NC, WI

Benefits

• Generous health benefits We provide medical, dental, and vision plans with options for flexible spending accounts (FSA) and health savings accounts (HSA)
• Unlimited paid time off Recharge with unlimited paid time off and 10 company holidays
• Flexible remote & onsite work Our teams work from many different locations and time zones. We support fully remote work and also have an amazing in-person environment in our downtown Palo Alto, CA HQ
• Fully paid parental leave Point will true-up wages from state-applicable PFL earnings so that the employee’s total gross pay will be equivalent to 100% of their regular base pay, as well as two weeks of fully paid leave to be available after exhaustion of state PFL
• For employees in states without Paid Family Leave, Point will provide up to 8 weeks of paid parental leave
• In addition, all employees will receive 4 weeks of fully paid transition time. For four weeks after returning from parental leave, and following the use of all other paid leave benefits, you may work part-time, meaning two or three days per week, and receive 100% of regular base pay
• Financial wellness We provide 401K retirement plans for employees as well as guaranteed life insurance and short- and long-term disability coverage. Full-time employees have the opportunity to take ownership in the company through equity options
• Extra work/life benefits We provide monthly stipends for internet, mobile plans, and a one-time home office reimbursement
• $1,500 monthly commission guarantee for the first 3 months
• Uncapped commission
• OTE is approximately $100,000-122,000 in the first year
• Top performers can earn well above OTE