Redwood Credit Union is hiring a
Mortgage Loan Processor I

Summary

Join Redwood Credit Union as a Mortgage Loan Processor I and be part of their journey to re-imagine the way they do business. As a not-for-profit financial institution, they prioritize helping Members meet their financial needs while fostering a people-first approach for employees.

Responsibilities

• Responsible for the timely and accurate coordination, processing and closing of assigned loan files
• Review Desktop Underwriter (“DU”) verification messages/approval conditions on first lien loans
• Request and manage the timely return of required documentation from Members
• Verify income and assets as required in the DU verification messages and RCU procedures
• Review credit report as needed to address any inconsistencies identified in the DU findings
• Upload documents into the electronic file cabinet and indicate when each condition is satisfied
• Review title prior to closing to ensure all exceptions have been cleared
• Setup loan files for submission to underwriting, including scanning/uploading all necessary documents
• Identify expired counteroffers and send out Statement of Credit Denial Letters as required
• Ensure loan files are complete prior to auditing function
• Ensure confidentiality and safeguard sensitive Member financial information
• Process to close first and/or second mortgages as necessary to meet funding goals
• Utilize pipeline management system in conjunction with loan officer to ensure high quality Member service
• Report daily any problems or concerns with specific loan files
• Propose new or improved processes that will improve current processing structure
• Provide exceptional service to all Members, volunteers, internal team members and service providers
• Identify cross sale opportunities that will benefit Member
• Compose and type general correspondence including emails, letters, memos, faxes and reports for staff and Members
• Research and resolve Member or team member concerns as directed