Mutual Aid Consultant

Summary

Join our team as a Mutual Aid Consultant, helping review state mutual aid agreement claim packages for agencies responding to hurricanes. Assist agencies develop their claim packages and support jurisdictions hurricane recovery efforts.

Requirements

• Ability to effectively communicate both verbally and written
• Ability to maintain confidentiality with sensitive customer and internal information
• Capable of multi-tasking when necessary
• Demonstrated ability to conduct program evaluation and analysis based on industry standards
• Ability to train others and lead projects and/or programs with senior leadership oversight
• Ability to create and maintain relationships with a variety of public and private sector clients
• Strong familiarity with state and local governments is necessary
• Excellent critical thinking, strategic planning, and problem-solving skills
• Highly organized, detail oriented and self-motivated
• Strong time management skills
• Strong desire to help people
• Ability to be flexible and make quick decisions as disasters change and develop

Responsibilities

• Perform outreach to appropriate agencies
• Read and analyze contracts to assure contract requirements are being met prior to claim approval
• Support administrative needs and help to ensure that all the supporting documentation for a mutual aid claim package is in alignment with the agencies contract and FEMA eligibility
• Perform data analysis in MS word, Excel, Outlook, Smartsheet. Perform filtering and sorting of data and other functions
• Troubleshoot and resolve issues
• Track all deliverables and critical documentation for the project
• Attend meetings and conference calls with clients
• Perform other duties as assigned
• Conduct meetings and briefings with clients, prepare and facilitate budgets, proposals, client presentations, develop materials and reporting as needed
• Develop state and local response and pre- and post-disaster recovery plans, procedures, checklists, and guidance documents
• Perform quality control review procedures over work performed by other consultants and over client-provided documents as requested

Benefits

Up to 50% travel is expected for this position