Network Coordinator

Summary

Join Oscar's Business Operations team as a Network Coordinator, supporting membership growth and management by executing local network strategies and ensuring providers have the necessary information and support. You will collaborate with internal and external stakeholders, address provider inquiries, and contribute to process improvements. This hybrid role in New York City offers a blend of in-office and remote work. The position requires a Bachelor's degree or relevant experience, along with experience in healthcare, finance, or a related field. Compensation includes a competitive hourly rate, employee benefits, and paid time off.

Requirements

• Bachelor's Degree, or 1+ years healthcare or healthcare related field
• 1+ years of work experience in finance, performance management, operations, consulting, or a related field
• 1+ years of experience with Word, Excel (can maintain complex spreadsheets), and Powerpoint (or Google suite equivalent)
• 1+ years of experience in a client facing or customer support capacity

Responsibilities

• Assist and cross collaborates on problem definition, acute error remediation, and root cause solution development
• Develops trusting relationships with relevant internal/external stakeholders through effective communication and collaboration
• Collaborate with senior team members to address provider inquiries and resolve issues related to contracts and services
• Document provider feedback and concerns to contribute to the improvement of processes and communication materials
• Compliance with all applicable laws and regulations
• Other duties as assigned

Benefits

• Medical, dental, and vision benefits
• 11 paid holidays
• Paid sick time
• Paid parental leave
• 401(k) plan participation
• Life and disability insurance
• Paid wellness time and reimbursements