Norwegian Customer Advisor

Summary

Join our client's multicultural team and make a real impact on our client’s business every day as a Customer Support Advisor, providing great customer support, maintaining quality & improving performance every day.

Requirements

• Have a high level of Norwegian (written and oral) and fluent in English (B2)
• Have excellent communication skills coupled with empathy and team spirit
• Are available for rotating schedules
• Have previous experience in Customer Service or as a sales representative

Responsibilities

• Assist clients via inbound calls, chat, or e-mail in the after-sales process by answering inquiries regarding reservations and attending potential requests
• Resolve product or service problems by clarifying the customer's complaints
• Provide accurate, valid, and complete information by using the right methods/tools

Benefits

• Strong compensation package (14 monthly payments per year plus bonus)
• Monthly meal allowance paid in voucher card (net)
• Private Health Insurance from day 1
• Personal and career development programs and mentoring to develop your skills
• Possibility to participate in a growing multicultural Project
• Work in a diverse environment with people from over 75 nationalities
• Benefit from our modern amenities, many discounts in local businesses, free medical appointments at the office, sports and social responsibility activities, internal parties and much more!
• We promote inter-company mobility to work at any of our sites around the world
• Workplace: Full Work From Home (for people already based in Portugal)
• Possibility of staying in company's apartment for 280 euros per month working remote from there