Nurse Practitioner, Oncology Urgent Care

Summary

Join Thyme Care as an Urgent Care Nurse Practitioner and become a critical member of our clinical team, providing telemedicine services to evaluate and manage members with urgent symptoms. Develop comprehensive care plans, triage patients, educate them, and ensure follow-up with treating clinicians. Collaborate with onboarding RNs to address clinical and non-clinical needs, prioritizing members' goals and creating plans for our Oncology Nurse Navigators and Community Health Workers. Provide clinical oversight to the case management team, participate in emergency coverage, and report to the Nurse Practitioner Team Lead. This remote or hybrid role, based in Nashville or New York City, requires a 11am-8pm Eastern time shift and involves virtual patient interactions. Within three months, you will complete training, develop member-centered care plans, conduct urgent care assessments, become a resource for our care team, and adhere to company policies and procedures.

Requirements

• You have at least 3 years of NP experience, including 2 years in adult oncology with urgent care responsibilities and at least one year of Telehealth experience
• You have an unrestricted license and a willingness to obtain additional state licenses as needed
• You’re skilled in juggling multiple tasks and working under pressure without sacrificing organization in your communications and documentation
• You are winsome and articulate, but you always start with listening and hearing what may not be voiced because you listen intently to others
• You build rapport and excellent working relationships with members and colleagues
• Start-ups are fast-paced environments, and you understand that rapid changes to the business, strategy, organization, and priorities are par for the course… and part of the adventure
• Experience with video chatting, Google Suite, Slack, electronic health records or comfort in using and learning new technology is vital
• You know how to identify and prioritize a member's needs, and do what it takes to immediately address urgent and important needs

Responsibilities

• Using a telemedicine platform, you will evaluate and manage members identified by our nursing and provider team who have urgent symptoms, complications related to their treatment, or exacerbations of their medical conditions
• You will assess presenting symptoms, develop comprehensive care plans, triage to the appropriate level of care, educate patients, and ensure follow-up with relevant primary treating clinicians, including oncology and primary care
• You will develop care plans for our members, in collaboration with our onboarding RNs, to address clinical and non-clinical needs and barriers
• You will prioritize members’ goals and develop concrete plans for our Oncology Nurse Navigators and Community Health Workers to reach these goals
• To do this, you will review available medical records, work with external providers, give clinical insights to our care team, and adhere to best documentation practices to drive high-quality care for our members
• In addition to these primary responsibilities, you may be asked to provide direct clinical oversight to the case management team through the direction of interdisciplinary case conferences, in which individualized care plans for our members are created and monitored, and day-to-day guidance for our care team
• You will be expected to participate in some night and weekend emergency coverage as needed
• Complete training and be up to speed on Thyme Care’s systems, tools, technology, partners, and clinical expectations
• Be adept at developing evidence-based, member-centered care plans that will guide our Community Health Workers and Oncology Nurse Navigators in effectively prioritizing our members needs and goals
• Complete whole-person urgent care assessments for our members with the highest clinical rigor
• You’re working fluidly with our in-house care team and providers to ensure any identified needs are met in follow-up to patient visits
• Become the go-to person for our Oncology Nurse Navigators and Community Health workers when working with a member with complex and intersecting needs
• Be comfortable following policies, procedures, escalation pathways, communications best practices, and documentation standards

Preferred Qualifications

It would be exceptional if you have worked at a startup or tech-forward company