OCR Assistant

Summary

Join Experian as an OCR Assistant and support document processing using Abbyy Flexicapture and FlexiLayout to extract data from PDF documents. Focus on accurate data extraction, validation, and quality assurance. Responsibilities include troubleshooting, compliance, documentation, and continuous improvement. You will report to the Sr. Director GRC & Transformation. This fully remote position offers a great compensation package, bonus plan, and core benefits including full medical, dental, vision, and matching 401K. Enjoy flexible time off and a supportive work environment.

Requirements

• Experience with Abbyy Flexicapture and FlexiLayout
• Experience using Adobe Acrobat to manipulate PDF documents
• Familiarity with State Unemployment programs from an employer's perspective
• 1+ years experience in document management, data validation, or quality assurance
• Exposure to process automation and workflow improvement
• Familiarity with regulatory compliance in document processing (especially unemployment forms)
• Strong attention to detail and commitment to data accuracy
• Identify character recognition errors
• Proven ability to manage time and workload independently in a remote work environment

Responsibilities

• Operate Abbyy Flexicapture and FlexiLayout to process and extract data from PDF documents
• Configure software to recognize and process different document types, especially state unemployment forms
• Create flat files from extracted data for further processing and analysis
• Review and validate OCR outputs, focusing on low-confidence character detections and ensuring data completeness
• Troubleshoot and resolve issues related to data extraction and processing
• Conduct testing and quality assurance to maintain high data integrity
• Maintain detailed documentation of processes, templates, and configurations
• Collaborate with teams to ensure seamless data processing and workflow integration
• Stay updated with Abbyy software features, applying improvements to enhance efficiency
• Support regulatory compliance by following state requirements for unemployment forms
• Process and deliver assigned document batches

Benefits

• Great compensation package and bonus plan
• Core benefits including full medical, dental, vision, and matching 401K
• Fully remote environment
• Flexible time off including volunteer time off, vacation, sick and 12-paid holidays