Onboarding Specialist, Senior

Summary

Join a dynamic tech startup as an experienced Onboarding Specialist to ensure smooth implementation of Xentral ERP solutions for customers. Collaborate with sales, support teams, and partners to deliver exceptional onboarding experiences.

Requirements

• Hold a Bachelor's or Master's degree in an IT or technical field and have at least 3 years of practical experience in implementing and applying ERP systems
• Possess strong project management skills
• Have experience analyzing customer requirements and implementing technical solutions, preferably in the e-commerce sector
• Be fluent in German and English

Responsibilities

• Work closely with our customers to ensure that our ERP solution meets their needs
• Translate business processes into Xentral logic, focusing on areas such as part lists, prices, procurement, and production
• Collaborate with sales and support teams to provide customers with optimal support during the onboarding process
• Collect sales and product inquiries in a structured and prioritized manner to ensure we can meet our customers' needs

Benefits

• Flexible work environment with remote work options across Europe or from office hubs in Augsburg, Amsterdam, Berlin, Munich, and Lohne (Oldenburg), along with flexible working hours
• Competitive compensation and comprehensive benefits package including attractive salary packages, 28 annual leave days, special leave days, nursing care days, a monthly voucher for various providers, state-of-the-art home office equipment, and a 50% subsidy on private pension plans
• Professional growth and development opportunities with a significant budget dedicated to learning and personal development
• Inclusive and engaging company culture with virtual and in-person events, yearly culture connect days, minimal hierarchies, and respectful communication