Oncology Account Specialist

Summary

Join Syndax Pharmaceuticals as an Oncology Account Specialist in San Francisco/Pacific Northwest and be a key member of the Customer Engagement Team, contributing to the launch of two new products. You will be responsible for meeting sales targets, tailoring resources to customer needs, and executing sales strategies for Syndax products. This role involves promoting Syndax products in the community setting, building referral maps, and fostering relationships with healthcare professionals and business stakeholders. You will analyze business performance, create territory plans, deliver customer education, and work collaboratively with colleagues. The position requires achieving sales goals, reviewing performance metrics, and maintaining strong customer relationships. Syndax offers a competitive compensation and rewards package.

Requirements

• Represent Syndax products primarily in the community setting to drive diagnosis and treatment of appropriate patients
• Build referral maps capturing the patient journey between community practices and Academic centers in collaboration with your assigned Oncology Account Manager (OAM) partners
• Holistically support accounts by creating relationships with physicians, allied healthcare professionals (Advanced Practitioners, Nurses, Pharmacists), and business stakeholders (CFOs, Office Practice Managers, Billers, etc.)
• Analyze business performance: Create and execute a comprehensive territory plan. This includes developing unique account plans, delivering branded sales messages, executing planned programs, scheduling and following up with medical education programs, and achieving or exceeding sales targets
• Demonstrate clinical/disease/product expertise and deliver strategic customer education
• Work closely with multiple Syndax colleagues inside and outside the commercial organization to ensure strategic alignment and compliant execution of key strategies/tactics to advance overall business objectives
• Utilize internal relationships and develop external relationships with account stakeholders, including, but not limited to, HCPs and advanced practice providers, to service and manage accounts
• Leverage your passion for Oncology/disease state awareness, industry, regulatory, and competitive changes to deliver agreed upon results
• Achieve national, regional, and individual territory sales goals
• Review performance metrics with partner OAMs/RBD to ensure territory is achieving maximum sales results
• Develop and maintain strong business relationships with key customers in the assigned geography, coordinating closely with OAM partners
• Effectively promote and educate Health Care Providers (HCPs) on the use of Syndax products through one-on-one meetings, virtual engagements, company-approved promotional speaker programs, and other company-approved programs
• Analyze local market trends, develop, execute and monitor performance and results to maximize the appropriate use of Syndax products
• Demonstrate successful use of sales and marketing tools and resources to achieve business objectives
• Demonstrate and maintain appropriate knowledge of Syndax product payor coverage to deliver against market access objectives for the assigned territory
• Periodically attend local, regional and national congresses to promote Syndax brands to HCP attendees
• Demonstrate accurate and timely completion of all administrative tasks such as call submission & reporting, expense management, vehicle mileage reporting, and related duties as required
• Establish and maintain effective communications among RBD and OAMs; organize and monitor performance to achieve the business potential of the territory
• Monitor and strive to maintain consistency between Sales and Marketing efforts and ensure high standards for executing business initiatives
• Work closely with sales leadership and Market Access to maximize pull-through from commercial & government payers

Responsibilities

• Represent Syndax products primarily in the community setting to drive diagnosis and treatment of appropriate patients
• Build referral maps capturing the patient journey between community practices and Academic centers in collaboration with your assigned Oncology Account Manager (OAM) partners
• Holistically support accounts by creating relationships with physicians, allied healthcare professionals (Advanced Practitioners, Nurses, Pharmacists), and business stakeholders (CFOs, Office Practice Managers, Billers, etc.)
• Analyze business performance: Create and execute a comprehensive territory plan. This includes developing unique account plans, delivering branded sales messages, executing planned programs, scheduling and following up with medical education programs, and achieving or exceeding sales targets
• Demonstrate clinical/disease/product expertise and deliver strategic customer education
• Work closely with multiple Syndax colleagues inside and outside the commercial organization to ensure strategic alignment and compliant execution of key strategies/tactics to advance overall business objectives
• Utilize internal relationships and develop external relationships with account stakeholders, including, but not limited to, HCPs and advanced practice providers, to service and manage accounts
• Leverage your passion for Oncology/disease state awareness, industry, regulatory, and competitive changes to deliver agreed upon results
• Achieve national, regional, and individual territory sales goals
• Review performance metrics with partner OAMs/RBD to ensure territory is achieving maximum sales results
• Develop and maintain strong business relationships with key customers in the assigned geography, coordinating closely with OAM partners
• Effectively promote and educate Health Care Providers (HCPs) on the use of Syndax products through one-on-one meetings, virtual engagements, company-approved promotional speaker programs, and other company-approved programs
• Analyze local market trends, develop, execute and monitor performance and results to maximize the appropriate use of Syndax products
• Demonstrate successful use of sales and marketing tools and resources to achieve business objectives
• Demonstrate and maintain appropriate knowledge of Syndax product payor coverage to deliver against market access objectives for the assigned territory
• Periodically attend local, regional and national congresses to promote Syndax brands to HCP attendees
• Demonstrate accurate and timely completion of all administrative tasks such as call submission & reporting, expense management, vehicle mileage reporting, and related duties as required
• Establish and maintain effective communications among RBD and OAMs; organize and monitor performance to achieve the business potential of the territory
• Monitor and strive to maintain consistency between Sales and Marketing efforts and ensure high standards for executing business initiatives
• Work closely with sales leadership and Market Access to maximize pull-through from commercial & government payers

Benefits

• Equity offering
• Annual target bonuses
• Outstanding benefits program