Blueground is hiring a
Operations Associate

Summary

The job is for an Operations Associate in Miami, FL at Blueground. The role involves assisting the Operations Team in preparing new units, ensuring existing units are perfect for guests, and handling any issues or emergencies that arise. The ideal candidate should be detail-oriented, proactive, skilled in general maintenance tasks, and able to work weekends.

Requirements

• Problem solver, with the ability to work in a fast-paced and 'get the job done' culture
• Ability to perform simple handyman tasks & household fixes
• Strong organizational skills with a keen eye for detail
• Ability to routinely lift more than 30lbs
• Enthusiasm to own a part in driving operational excellence & efficiency
• Ability to change abruptly based on daily needs and changes to schedule
• Confident user of technology (email, slack, G Suite)
• Access to a reliable vehicle & driver's license for roles based in certain markets

Responsibilities

• Work with our team of Operations Managers to ensure our properties are fully equipped and move-in ready for our guests
• Be Blueground's 'boots on the ground' to ensure new properties are furnished to Blueground standards, resolve maintenance matters/repairs and technology issues
• Perform pre-check in & post check-out unit inspections using a mobile checklist before and after every guest stay to ensure each apartment meets business + guest quality standards
• Carry out Blueground home walkthroughs to ensure all quality assurance criteria are met, including interior/furnishing specifications and overall design and aesthetics
• Support ad hoc team projects such as key inventory management, inventory organization of local storages, & filming check-in videos
• Demonstrate operational efficiency in the field by serving as the main point of contact between our Operations Leaders and the Customer Experience team

Preferred Qualifications

A positive, driven, upbeat, and friendly personality

Benefits

• Competitive salary and quarterly performance bonus
• Laptop stipend & monthly mobile plan reimbursement
• Flexible PTO
• Competitive Health insurance (Medical, Dental and Vision), along with complimentary access to wellness perks like Health Advocate, One Medical, Teladoc Virtual Health & mental health therapy through Talkspace
• 401k retirement plan
• Paid maternity/parental leave benefits for new parents
• Complimentary accommodation in Blueground locations. Think summer in Greece and winter in Dubai!