Operations Associate

Summary

Join Wheel, a company evolving the traditional care ecosystem, as an Operations Associate and have a significant impact on our operations. You'll work closely with a cross-functional team to build creative solutions to tough problems and quickly validate them.

Requirements

• 0-2 years of experience in a fast-paced environment
• Analytical, enjoys using data to tell a story and drive decision making; has experience with Excel, BI tools, and SQL
• Strong interpersonal skills and the ability to professionally and effectively communicate across the organization and with clinicians in both verbal and written format
• Experience building processes, automating tasks, and making things more efficient
• Team player that enjoys working cross functionally
• Highly motivated and adaptable self-starter who is comfortable working in a startup where things move rapidly

Responsibilities

• Help own daily and weekly execution of clinician touchpoints & communication
• Track and manage Wheel’s client coverage to help execute the appropriate playbooks and drive marketplace performance and success
• Build, maintain, and improve process documentation around executing daily and weekly coverage efforts including incentives and clinician engagement
• Provide bandwidth to our client operations team and help with client-based reporting and data entry
• Support supply and demand balance for Wheel’s nationwide operations through process improvements, alerting tools, and analysis of marketplace performance

Benefits

EEOC