Sporty Group is hiring a
Operations Director, Remote - Worldwide

Summary

The Operations Director, Online Casino Games at Sporty is responsible for evaluating the casino game and supplier offering, developing strategies, managing a team, analyzing trends, and reporting on performance. The role requires fluency in English, a degree in a related field, online casino operations experience, expertise in data and analytics, team management, fraud prevention, new game development, and customer support. Benefits include quarterly performance bonuses, flexible working hours, top-of-the-line equipment, education allowance, referral bonuses, 28 days paid annual leave, and access to a talented, multicultural team.

Requirements

• Fluency in both written and spoken English
• Bachelor’s or Master’s degree in a related field
• Online Casino Operations experience specifically across the sports betting and casino industry
• Proven expertise managing data and analytics across KPIs, active users, and integrations
• Experienced in the areas of fraud prevention, new game development, and customer support

Responsibilities

• Oversee all aspects of online casino games, including customer support, fraud prevention, and new game development
• Develop, implement and manage casino operational strategies to increase the quality and efficiency of the roadmap and third party integrations
• Manage the entire lifecycle of individual Games including prototyping, launch, positioning and marketing based on market and user feedback
• Keeping track of the performance of the games and promotions connected to them
• Develop & Implement campaign strategies ensuring higher customer loyalty and ROI
• Collaborating cross-functionally with teams to define operational procedures internally and align with marketing to advertise new games & features

Benefits

• Quarterly performance bonuses
• Flexible working hours
• Top-of-the-line equipment
• Education allowance
• Referral bonuses
• 28 days paid annual leave
• Highly talented, dependable co-workers in a global, multicultural organisation