Remote Director, Online Casino Games

Summary

Join Sporty as Operations Director, Online Casino Games, and lead the team in identifying competitive strategies, managing casino operations, and developing campaign plans. You'll oversee all aspects of online casino games, including customer support, fraud prevention, and new game development.

Requirements

• Fluency in both written and spoken English
• Bachelor’s or Master’s degree in a related field
• Online Casino Operations experience specifically across the sports betting and casino industry
• Proven expertise managing data and analytics across KPIs, active users, and integrations
• Expert experience managing, leading and building a wider team
• Experienced in the areas of fraud prevention, new game development, and customer support

Responsibilities

• Oversee all aspects of online casino games, including customer support, fraud prevention, and new game development
• Develop, implement and manage casino operational strategies to increase the quality and efficiency of the roadmap and third party integrations
• Manage the entire lifecycle of individual Games including prototyping, launch, positioning and marketing based on market and user feedback
• Keeping track of the performance of the games and promotions connected to them
• Develop & Implement campaign strategies ensuring higher customer loyalty and ROI
• Collaborating cross-functionally with teams to define operational procedures internally and align with marketing to advertise new games & features
• Recruit, manage, lead, and motivate a team of professionals, ensuring the team builds and maintains a deep understanding of our technology and customers
• Analyse and report on competitive trends, industry development, promotional campaigns to identify opportunities to build a competitive advantage

Benefits

• Quarterly performance bonuses
• Flexible working hours
• Top-of-the-line equipment
• Education allowance
• Referral bonuses
• 28 days paid annual leave