Order Entry Specialist

Summary

Join 20four7VA as an Order Entry Specialist and contribute to the seamless processing of customer orders within the apparel and textile decorating industry. This role involves managing the entire order lifecycle, from entry and quoting to invoicing and shipment. You will utilize QuickBooks and other accounting software, collaborating with various teams to ensure timely and accurate order fulfillment. The position requires experience in order entry or a related field, strong attention to detail, and excellent communication skills. This is a remote position offering competitive rates, weekly payments, paid time off, paid holidays, and various professional development opportunities.

Requirements

• Previous experience in order entry, inventory management, or a related field
• Proficiency in QuickBooks and other accounting software
• Strong attention to detail and organizational skills
• Excellent communication and customer service skills
• Ability to work independently and as part of a team
• Quickbooks Online
• Email tools

Responsibilities

• Accurately enter customer orders into the company's order management system
• Review and verify customer information, product details, and order quantities
• Ensure all orders are processed in a timely manner to meet customer expectations
• Manage the ordering process for apparel products, coordinating with suppliers and vendors
• Track inventory levels and ensure adequate stock is available to fulfill orders
• Communicate with suppliers to confirm order details and delivery schedules
• Generate and process purchase orders for required products and supplies
• Monitor purchase order status and follow up with vendors to ensure timely delivery
• Maintain accurate records of all purchase orders and related documentation
• Prepare and provide accurate order quotes to customers based on their requirements
• Collaborate with the sales team to ensure quotes are competitive and align with company pricing strategies
• Address customer inquiries and provide product information as needed
• Create and send invoices to customers using QuickBooks accounting software
• Verify invoice accuracy and address any discrepancies or issues
• Track and manage accounts receivable to ensure timely payment of invoices
• Oversee the entire order processing workflow, from order entry to shipment
• Coordinate with the warehouse and shipping teams to ensure orders are fulfilled accurately and on time
• Address any order-related issues or delays and communicate with customers as needed

Benefits

• Competitive rates
• Weekly payments
• Annual rate increase (based on performance)
• Paid time off
• Paid holidays
• Free training and upskilling
• Constant support and guidance from managers and mentors
• Clear schedules and guidelines
• A vibrant community always ready to support you