Outbound Sales Development Representative

Summary

Join Muck Rack, a leading SaaS platform for PR professionals, as an Outbound Sales Development Representative. You will work closely with the sales team to generate leads through outbound outreach, exceeding established quotas. This fast-paced role requires excellent communication and sales skills, experience in SaaS sales or PR, and the ability to manage multiple projects. Muck Rack offers a fully remote work environment, competitive compensation, and comprehensive benefits including health insurance, paid time off, parental leave, and professional development opportunities. The ideal candidate is tech-savvy, detail-oriented, and highly accountable, with a proven track record of success in a similar role. We value resilience, transparency, ownership, and customer devotion.

Requirements

• At least 1 year of experience working in SaaS as a sales development representative OR 1 year of professional experience in a PR role
• Sales-oriented mindset, innate curiosity and a love for building relationships with new people
• Excellent writing skills, with strong attention to detail and the ability to write creative, personalized emails to prospects and to communicate clearly and concisely with team members
• Strong phone presence, with a natural ability to connect and engage with potential customers and develop rapport quickly
• Ability to multitask and manage multiple projects in a fast-paced start-up environment
• Highly accountable, self-motivated, and with a growth mindset that keeps you open to feedback and coaching
• A proven track record with learning new tools and technologies quickly- we use Google Apps, Salesforce, Slack, Outreach and Marketo
• Must be willing to work East Coast hours

Responsibilities

• Prospect leads via email and phone to schedule meetings in order to meet and exceed an established quota
• Manage and overcome objections from potential buyers
• Establish efficient systems to reach out to companies in a creative way
• Track PR industry news to identify outreach opportunities
• Organize and assign leads through Muck Rack’s CRM , while maintaining accurate records, activities, and reports
• Propose creative ways to engage target accounts using Muck Rack’s proprietary tools
• Perform A/B testing on different outreach campaigns to gather data for sales enablement

Benefits

• Remote Work, Forever. We’re a fully distributed team and have pledged to remain that way forever . We offer employees a full home office setup, phone & internet reimbursement, and a monthly coworking membership
• Transparent Compensation. We offer competitive geo-neutral pay in the U.S. and review compensation at least once annually to ensure internal equity and alignment with the external market. Depending on the role, we offer either a standardized bonus program or attainable commission structure and an opportunity to earn equity in the company. All employees are eligible for our 401(k) plan* with employer contributions
• Health & Wellness*. Muck Rack provides comprehensive health, dental, vision, disability and life insurance for employees and their families. We offer a high-deductible health plan with 100% premium coverage for individuals, as well as a range of other plan options. Our team also has access to 24/7 Virtual Care, an Employee Assistance Program, employer-funded HSA contributions, and other pre-tax benefits. Team members have access to a quarterly wellness stipend and a free Headspace subscription
• PTO and Family Benefits. Our team enjoys 4+ weeks of off-the-grid PTO, paid sick/mental health days and 13 paid holidays, which can be exchanged for additional PTO with our “Holiday Swap Program.” We also provide up to 16 weeks of fully paid parental leave
• Personal & Professional Development. We grow talent by creating internal pathways for advancement and promotion. Muck Rack conducts bi-annual performance reviews, hosts team-wide workshops, and offers management training and leadership training opportunities. We also provide unlimited subscriptions to L&D platforms including Coursera & O’Reilly, as well as 2 additional days of PTO to dedicate to learning and development