Localization Project Manager

Summary

Join Acolad, a global leader in language and content solutions, as a Project Manager or Senior Project Manager! This part-time, fully remote position offers a flexible work schedule (20-30 hours/week) and the opportunity to manage the full lifecycle of complex language services projects. You will collaborate with various stakeholders, ensuring on-time and within-budget delivery of high-quality translations. The role requires experience in project coordination within the language services industry, proficiency with CAT tools, and excellent communication skills. Acolad provides paid time off based on hours worked and offers opportunities for professional growth within a dynamic international team.

Requirements

• High School Diploma or University Degree in lieu of experience
• 1-2 years of experience coordinating projects within the language services industry is required for Project Managers
• Excellent team working and communication skills
• Experience with CAT Tools is required
• Very good analytical and organizational skills
• Resilient in stressful situations
• Fluency in English is mandatory
• Good knowledge of commonly used computer desktop applications and services (e.g MS Office)

Responsibilities

• Manage common and complex customer requirements (engagement and service setup, process improvement and optimization)
• Lead end-to-end localization projects, collaborating with various stakeholders to deliver high-quality translations on time and within budget, while monitoring profit margins
• Ensure linguistic material, such as TMs, glossaries, style guides, are consistently updated and delivered per SLA's
• Implement and maintain quality assurance processes and continually improve localization processes for increased efficiency
• Responsible for customer feedback, entry of CAPA's and completion of investigations
• Owns collaboration with RM, linguists, technical leads on resourcing and query management
• Manage client relationships including mid-to upper level operational contacts; own customer satisfaction
• Participate in quality audits, recognize opportunities for improvement and implement the changes as needed

Benefits

• An opportunity to work as part of a dynamic international team!
• An opportunity to grow within the company! We review performance regularly and will work with you to reach your career goals
• We offer paid time off based on the number of hour worked. (accumulated time off)