Parts Counter Sales Associate

Summary

Join our Parts Counter Team at RideNow Powersports Concord, a subsidiary of RumbleOn, where you'll work with customers and technicians to identify required parts, sell cool stuff, and provide exceptional customer service. If you have experience in powersports dealership sales, are familiar with stocking and organizing parts inventory, and can quickly learn new software systems, this opportunity may be perfect for you!

Requirements

• 1+ years of Powersports Dealership Experience Desired
• Retail Sales Experience Required
• Familiar with Stocking and organizing parts inventory
• Experience with Point-of-Sale & computerized inventory systems and the ability to quickly learn new software systems
• Ability to look up parts and quote prices for parts using the proper catalog
• Experience utilizing Dealer Management Tools, such as CDK, Lightspeed, etc
• Ability to remain customer focused and responds in a positive manner when faced with difficult or stressful situations
• Excellent interpersonal communication skills, product knowledge, and enthusiasm for the powersports industry
• Attention to detail and ability to quickly learn about a variety of parts/accessories
• Friendly, outgoing personality with a can do attitude!

Responsibilities

• Work with customers and technicians to identify required parts
• Sell cool stuff (a.k.a. parts) to go on cool bikes! (a portion of your income is commission on your sales)
• Look up records and enter customer information
• Process catalog requests
• Answer calls and provide exceptional customer service over the phone
• Receive and account for all incoming parts
• Provide cost of parts for customers
• Make sure all displays are organized
• Update customers on all orders and ensure they are satisfied

Benefits

• Healthcare, Dental, & Vision Insurance (we pay a generous portion of employee and dependent Medical insurance!)
• Life and disability insurance
• Generous Vacation/PTO Plan
• Employee discounts on purchases