Summary
Join TalkNow, a 24/7 telehealth service, as a part-time provider offering emotional support to higher education students and faculty. You will provide crisis intervention, de-escalation, and triage support remotely. This role requires a master's degree in a relevant field and experience working with at-risk populations. Responsibilities include developing care plans, conducting risk assessments, and documenting sessions in an EHR. The position offers a remote work environment with benefits such as a bi-annual bonus, 401k matching, and access to TimelyCare's virtual support services. The schedule is set, and the salary is non-negotiable. Valid U.S. work authorization is required.
Requirements
- Completion of a Master's degree (M.A./M.S.) in Psychology, Professional Counseling, Social Work, or Marriage & Family Therapy is required
- Strong clinical writing, assessment, and active listening skills
- Experience with crisis intervention and de-escalation
- Experience providing therapeutic services to young adults, adolescents, at risk populations, or have worked in a community mental health, crisis support, or college counseling environment
- Able to adapt to the needs of the members we serve
- Able to use evidence-based modalities and active listening skills in order to build rapport and progress care
- Able to remain calm and assess, triage, and document sessions with members who are potentially in crisis or are experiencing thoughts of self-harm or suicidal ideation
- Able to support members with professionalism, empathy, and an awareness of cultural humility
Responsibilities
- Provide crisis intervention, de-escalation, and triage support (via phone, video, or chat) as needed for members using TalkNow services
- Act as a primary mental health provider to support members with a person-centered, strengths-based approach
- Collaborate with members to develop care plans, progress care, and conduct risk assessments as needed
- Appropriately document sessions, assessments, and care plans in our electronic health record (EHR)
- Adhere to established standards for clinical documentation quality, HIPAA/PHI, and telehealth regulations
Benefits
- Bi-annual variable bonus eligibility
- Phone reimbursement
- 401(k) with employer match, eligible after 1 year tenure
- Company issued computer equipment
- Free access to TimelyCare's virtual medical and behavioral health support
- Mission-driven company with a supportive team culture
- Spot Bonus for Holiday Work - $250
- APA and ASWB sponsored CE opportunities
- Candidate Referral Program