Patient Procurement Coordinator

Summary

Join M3 USA as a US Patient Procurement Coordinator and be part of a dedicated team striving to make a significant difference in healthcare. This role involves securing external fieldwork suppliers, working with internal teams, and ensuring projects are delivered within specifications, budget, and timelines.

Requirements

• Experience coordinating external fieldwork suppliers in Healthcare Market Research
• Proficient at Excel
• Ability to multi-task
• Can work within budgets and different currencies
• Be able to work as part of a team and show flexibility in the tasks they are asked to perform
• Independently motivated and inspired by working in a dynamic environment
• Comfortable with change, ability to derive opportunity from uncertainty
• Analytical and strategic thinker
• Ensure accuracy and display excellent attention to detail
• Responsive and able to work well under pressure and in a fast-paced environment
• Solution Orientated
• Ability to foster partnerships with our vendors
• Organizational skills as the role involves working on a variety of projects and deadlines to generate effective results
• Enjoy working with and comfortable with large amounts of data

Responsibilities

• Secure (onboarding and setting up) external fieldwork suppliers for quantitative and qualitative projects
• Assist Project Assistants/Coordinators and Project Managers in ensuring projects are delivered in accordance with specifications, budget, and timelines given by clients
• Gather feedback, costs, and feasibility from external fieldwork suppliers after internal project kick-off is completed
• Review projects before setting up external fieldwork suppliers to ensure all internal fieldwork strategies have been explored and budget permits additional project costs
• Commission and set up external fieldwork suppliers on projects when requested by the fieldwork coordinator or project manager
• Record suppliers' costs at commissioning and closing stage in M3 cost tracking system
• Set up external fieldwork suppliers in a timely manner to ensure projects are completed within timelines stipulated by clients
• Work with internal teams on backup plans when external suppliers are not able to reach their target for a project
• Review and rate external fieldwork suppliers' performances at the end of fieldwork
• Communicate effectively with external suppliers and internal teams, including escalation control and feedback
• Ensure final updates are sent to external suppliers and costs approved before allowing them to issue an invoice
• Negotiate cost adjustments as needed based on performance or changes in field
• Pro-actively look for alternative suppliers (sourcing) to expand M3 Global Research supplier network and present to procurement leadership team for review and vetting
• Monitor costs and performance of external suppliers over time to develop priority based on cost efficiency and feasibility
• Monitor and adhere to ISO requirements for supplier compliance. Assist with compliance documentation and audits as needed
• Update partner information, changes, or paperwork in internal partner tracking system